Business Communication - Iibm

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Examination Paper of Business Communication

IIBM Institute of Business Management
Examination Paper
Subject Code-B-109

MM.100

Business Communication
Section A: Objective Type & Short Questions (30 marks)





This section consists of multiple choices and Short Notes type questions.
Answer all the questions.
Part one questions carry 1 mark each & Part Two questions carry 4 marks each.

Part one:
Multiple choice:
1. __________is an essential function of Business Organizations:
a. Information
b. Communication
c. Power
d. None of the above
2. Physiological Barriers of listening are:
a. Hearing impairment
b. Physical conditions
c. Prejudices
d. All of the above
3. Which presentation tend to make you speak more quickly than usual:
a. Electronic
b. Oral
c. Both „a‟ and „b‟
d. None of the above
4.

What is the main function of Business Communication:
a. Sincerity
b. Positive language
c. Persuasion
d. Ethical standard

5.

The responsibilities of the office manager in a firm that produces electronics spares is:
a. Everything in the office runs efficiently
b. Furniture and other equipment in the office is adequate
c. Processing all the incoming official mail and responding to some
d. All of the above

1
IIBM Institute of Business Management

Examination Paper of Business Communication
6.

Labov‟s Storytelling Model based on:
a. Communication through speech
b. Language learning
c. Group Discussions
d. None of the above

7.

Diagonal
a.
b.
c.
d.

Communication is basically the:
Communication across boundaries
Communication between the CEO and the managers
Communication through body language
Communication within a department

8. How to make Oral Communication Effective?
a.
b.
c.
d.
9.

10.

By Clarity
By Brevity
By Right words
All of the above

Direct Eye contact of more than 10 seconds can create:
a. Discomfort & Anxiety
b. Emotional relationship between listeners and…...

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