Causes and Prevention of Burnout in Human Services

In: Social Issues

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Causes and Prevention of Burnout in Human Service Staff Paper
Juanita Morgan
BSHS/462
December 22, 2013
Professor Jane Flournoy

According to Johnson and Stone (1987), burnout “refers to a state of physical, emotional, and
Mental exhaustion resulting from involvement with people in emotionally demanding situations”
(p.67). Burnout can happen to anyone at any time and in many different forms. For some people that experienced burnout one of the key factors is the loss of autonomy which includes “ the sense that one can do as one wants” (Burish, 1993, p.83). Whenever an employee feels that they may not be doing a good job or feels as though what they are doing is wrong, they could be experiencing burnout. From an individual standpoint a person with a “type A” personality or unrealistic expectation of themselves may become burned out. This type of person may feel like they are the only one that’s capable of doing the job. In the
Cultural setting burnout can include the declining feeling of a community, the competition that exist in the culture as well as the evaluation of one’s own work. Within the organization roles if there is conflict about what is expected, unclear expectation and an overload of work to be done.
As a supervisor burnout can happen at any-time especially when there is a lack of help and decision making abilities . Whether you have the support you need or not preventing burnout is something all organizations should strive to prevent. Burnout can and does have and negative impact on the workforce as well as the organization ability to deliver proper services. For the organization as a whole the way that a organization is structure may preventing burnout. Some of the ways organizations can assist in preventing burnout might be to allow workers to flex their time so that they don’t constantly work with…...

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