In: Social Issues

Submitted By gragwar
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The Importance of Confidentiality

Within the healthcare sector there is an ethical code known as a ‘Care Value Base’ (CVB). The CVB helps to govern healthcare workers, and provides guidance as to how to act in particular situations. Its purpose is to eliminate discrimination and poor healthcare, while protecting the rights of the service user.
One important ‘right’ to be upheld within healthcare, is a person’s right to confidentiality. Confidentiality requires withholding information, personal or otherwise, and not sharing it with anyone without consent.
Patient confidentiality is particularly important within a healthcare environment as it is essential to maintain trust.
“That is so they can have trust and confidence in the people who are giving them the service. A patient should be certain that, whatever their issues are, they won’t be shared with anybody else unnecessarily. That’s a basic right of every patient.” (The Nursing Times, n.d.)
When ‘rights’ are upheld the service user is able to trust their doctor or nurse, and have the confidence to divulge their personal information and concerns. This means the service providers are then able to deliver the highest quality of care, because the service user feels safe and comfortable communicating.
However as suggested above by the Nursing Times, sometimes it is necessary to break confidentiality. This occurs when to do otherwise would endanger others, or be a serious breach of criminal law.
The CVB plays an important role at this juncture, because with the correct training healthcare workers should be in a position to make an educated decision. This is vital because if an incorrect decision is made, as Mathews clarified earlier this year (2014), it will result in a breach of the service users basic ‘human rights’.
“The extraction of personal confidential data from providers without consent carries the risk…...

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