Cross Cultural

In: Business and Management

Submitted By thanhnghec
Words 522
Pages 3
Cross-cultural communication can be difficult in some countries because what is acceptable in one culture may be unacceptable in another. When people are immersed in an environment where facial expressions such as eye contact and body gestures are alien to their own experience, they may suffer from disorientation and frustration. Therefore, it is significant to learn the body language of different cultures. This essay focuses on the use of nonverbal communication in North America, Thailand, and some other parts of the world. Facial expression is the most important source of nonverbal communication in all cultures. However, sometimes it can be hard to interpret the meaning through facial cues.
Since there are many facial expressions, such as those for happiness, sadness, fear, and anger, it may be hard to distinguish which expression the person is trying to convey.
According to Carey’s report, “facial expressions [are the most] obvious ones [that] can be very misleading, because most [people] are pretty good at covering a lie” (350). In North
America, people pay much attention to facial expressions during interactions because it helps them to understand what the other person is trying to convey.
Eye contact is a crucial aspect of communication, and it is a valuable source of information in many cultures. Levin and Adelman state, “[in] a conversation too little eye contact may be seen negatively because it conveys lack of interest, inattention, or even mistrust” (346). For instance, in the United States, eye contact is a basic and expected form of nonverbal communication as is a firm handshake. In France, people do not toast without eye contact because it is considered a symbol of politeness and respect. In contrast, this may not be true in some other parts of the world such as parts of Asia,
Africa, and Latin America.…...

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