Erp Mg

In: Business and Management

Submitted By btra
Words 473
Pages 2
ERP MG

Question 2

What changes in business processes and information do you feel will improve the payment processing system at RFC?

For RFC to improve the payment processing system they must make a few changes. First, I suggest that RFC take the existing data they have obtained from current and previous customers and compile a process in which to weed out potential delinquent customers. They must take this information and data and set a guideline that the application acceptance personnel must follow in order to grant a loan to a customer. They must become stricter and more organized to improve all aspect of the business and other processes in the company. Once they have created a system of weeding out potential delinquents from receiving loans they will need to add a centralized database that is updated daily through both the home office and the branch offices. The methods of payment; pay in branch by cash, check or money order, mail to branch, and direct payment to home office are still important variables that the company must keep in order to keep the customer happy. When a customer has setup a loan, RFC needs set up a payment process in which each individual customer will follow. For example if the customer wishes to keep a credit card on file and the payment is automatically taken out of the account each month or RFC sends a prepaid envelope to the customers house a week prior to payment for them to mail the payment in or if they wish to bring the payment into the branch then RFC needs to have an automated phone message call/text message/email that contacts the customer and remind them a week prior to and on the due date. If they fail to pay then send a daily delinquency reminder and after 15 days contact the collections department. The centralized database will be updated every day from both the branch bank deposits and the home office…...

Similar Documents

Mg Rover Collapse

...Seminar 1: The English Patient and the Chinese takeaway: examining social responsibilities in the MG Rover collapse 1a. Main Stakeholders: - Phoenix Group -Longbridge site owners - Employees (6500, at Longbridge -Around 9-12,000 employees from West Midlands -BMW/shareholders from BMW -financial industry in general -Unions -Local communities -Chinese state owned Shanghai Automotve Industrial Corporation (SAIC) -Chinese company Nanjing Automotive -Deloitte -Creditors -Media -Government -British Tax Payers -Competitors -Suppliers of Longbridge Theory Mitchell's framework of stakeholder salience: ‘Determines the importance of stakeholders and categorizes them on the basis of salience, defined with regard to the attributes Power, Legitimacy and Urgency’ (Grisseri & Seppala, 2010) Stakeholder Power Legitimacy Urgency ‘Phoenix Group’ H H H Employees at Longbridge L H L BMW /Shareholders H H H Deloitte L H L Unions MG Rover customers (dealers) L L L SAIC H H H Nanjing Automative M M M/H British Government M/H H M/H Creditors Competitors of MG Rover Media H H M/H Local Community L L/M L Suppliers of Longbridge L/M L/M L 2. MG Rover's actions in the case in terms of Carrol's Pyramid of CSR (responsibilities and ranking, appropriate or inappropriate in this situation, could it have done more to treat its employees ethically?) Theory Carrol's Pyramid of CSR: ‘Corporate social responsibility includes the economic,......

Words: 422 - Pages: 2

Erp and Kws

...ucu 403business management information systems | Enterprise Resource Planning (ERP) and Knowledge Work Systems | By: | Andrew Otieno BML/00018/1/2012Stanley Mwangi BML/000StellaDavid | Knowledge Management (KM) Knowledge Management involves developing and managing integrated, well-configured knowledge systems and increasingly embedding work systems within these knowledge systems. It involves systematically & actively managing and leveraging stores of knowledge in an organization. To do this, an organization needs to put in place; * Knowledge Work Systems (KWS) – to create knowledge * Office Automation Systems (OAS) – to distribute knowledge * Group Collaboration Systems (GCS) – to share knowledge * Artificial Intelligence Applications (AI) – to capture and codify knowledge Knowledge work systems (KWS) Knowledge work systems, such as scientific or engineering design workstations, promote the creation of new knowledge and ensure that new knowledge and technical expertise are properly integrated into the business. Knowledge work systems (KWS) serve the information needs at the knowledge level of the organization. Knowledge work systems can be defined as the information systems that aid knowledge workers to create and integrate new knowledge into the organization. A knowledge worker is a professional that intensely applies/generates knowledge at work. Their jobs consist primarily of creating new information and knowledge, like engineers, doctors......

Words: 1896 - Pages: 8

Mg 260

...| The Internet Sales Tax | Sales Tax Headaches | | [Type the author name] | Park University | MG 260 | Internet Sales Tax I. Lure of the No Tax Sale A. Supreme Court Ruling a. Quill v. North Dakota B. Sales and Use Tax 1. Declining Revenue a. Internet Sales b. Purchasing shift taxable goods v. services 2. Congress Failure to Act a. Three serious impacts b. States React independently II. States Actions A. Click through Nexus Laws 1. Illinois Example a. $153- $170 Million lost revenue per year (1) Main Street Fairness Act (2) Amazon & Overstock Pull Affiliates (3) Affiliates Flee Illinois 2. Illinois Court Ruling a. Law fails Muster III. States Band Together A. Streamlined Sales Tax Project a. Streamlined Sales and Use Tax Agreement 1. 44 States and DC 2. Impact large online and catalogue retailers IV. Congress Proposes Legislation A. Main Street Fairness Act B. Market Place Fairness Act C. Market Place Equity Act V. Closing A. Legislation or Review by the Supreme Court The lure of the no tax sale “The internet has emerged as an extremely important channel of commerce in our nation for this reason; we must be vigilant in keeping this medium as unencumbered from regulations and......

Words: 3013 - Pages: 13

Mg Rover Closure

...The closure of MG Rover REPORT BY THE COMPTROLLER AND AUDITOR GENERAL | HC 961 Session 2005-2006 | 10 March 2006 The National Audit Office scrutinises public spending on behalf of Parliament. The Comptroller and Auditor General, Sir John Bourn, is an Officer of the House of Commons. He is the head of the National Audit Office, which employs some 800 staff. He, and the National Audit Office, are totally independent of Government. He certifies the accounts of all Government departments and a wide range of other public sector bodies; and he has statutory authority to report to Parliament on the economy, efficiency and effectiveness with which departments and other bodies have used their resources. Our work saves the taxpayer millions of pounds every year. At least £8 for every £1 spent running the Office. The closure of MG Rover LONDON: The Stationery Office £12.25 Ordered by the House of Commons to be printed on 7 March 2006 REPORT BY THE COMPTROLLER AND AUDITOR GENERAL | HC 961 Session 2005-2006 | 10 March 2006 contents ExEcuTivE SuMMAry PArT 1 This report has been prepared under Section 6 of the National Audit Act 1983 for presentation to the House of Commons in accordance with Section 9 of the Act. John Bourn Comptroller and Auditor General National Audit Office 7 March 2006 The National Audit Office study team consisted of: Craig Adams, Tim Bryant, Alan Hartnell and Si Mathavan assisted by Santosh Gora, Daisy Hodgson, Laura Hughes, Kevin Manic and......

Words: 39206 - Pages: 157

Fall of Mg Rover

...BSTR/166 IBS Center for Management Research The Fall of MG Rover This case was written by K. Yamini Aparna, under the direction of Vivek Gupta, IBS Center for Management Research. It was compiled from published sources, and is intended to be used as a basis for class discussion rather than to illustrate either effective or ineffective handling of a management situation. 2005, IBS Center for Management Research. All rights reserved. To order copies, call +91-8417-236667/68 or write to IBS Center for Management Research (ICMR), IFHE Campus, Donthanapally, Sankarapally Road, Hyderabad 501 504, Andhra Pradesh, India or email: info@icmrindia.org www.icmrindia.org BSTR/166 The Fall of MG Rover “Rover’s demise must give us all pause for thought about how we have failed to protect our once magnificent manufacturing industry and why…”1 - Editorial, Daily Express, April 16, 2005. “The death of a factory and the end of a great tradition… the suspects...British Aerospace, BMW, the Government, Phoenix Four…”2 - Sean O'Grady, The Independent, April 26, 2005. MG ROVER SEEKS BANKRUPTCY In its lifespan of over a century, MG Rover Group Limited (MG Rover), one of the oldest and largest automobile manufacturers in the UK, went through countless mergers, takeovers and partnerships. The last merger negotiations the company went through before it folded up, took place in June 2004. This time MG Rover was negotiating with China‟s Shanghai Automotive Industrial Corporation......

Words: 9361 - Pages: 38

Erp Csr

...* Critical Success Factors for ERP implementation: The Critical Success Factors (CSF) in implementing an ERP system, that enables the Organisation or an Industry has been very challenging; in terms of integrating all the business processes within the Industry, to stay competitive and ahead of other players in the market. In order to increase efficiency and improve productivity the successful implementation of the ERP system would pave way for faster productivity and competitive advantage. Generally, ERP can be defined as enterprise wide IS (Information System) that amalgamates and controls all of the business processes in the organisation intact. According to Nah and Lau (2001) ERP is “a packaged business software system that enables a company to manage the efficient and effective (materials, human resources, finance etc.,) by providing a total, integrated solution for the organisation’s information-processing needs”. If ERP is implemented proper and efficient, the flow of information across the organisation is integrated into single common database. This allows easy and immediate access to information regarding inventory, product or customer data, and prior history information (Shehab et al., 2004). The CSF can also be influenced by the best practices adopted by the organisation. Please see the diagram below for success factor category deriving best practices. The main facets discussed below are the most prominent in the organisation for best implementation......

Words: 2095 - Pages: 9

Erp Details

...What is an ERP (Enterprise Resource Planning) system? ERP is the latest technological incarnation in the developmental history of „planning and control‟-based systems, which were originally designed to cope with the difficult task of effectively managing the information resources of firms. Organizations often have overly complicated business processes within their separate divisions and units and ERP offers IT- based solutions in the form of unified, centralized and streamlined systems which facilitate more effective integration of diffuse systems, thereby allowing manager‟s to make better sense of the organizational whole (Slack et al: 438-9). The primary objective of ERP is to collate and integrate all organizational data from across the functional spectrum into a “single central data repository” by using software that has been specifically designed for this purpose (Laudon et al: 61; Slack: 452). It is then theoretically possible to utilize all available „planning and control‟ information-related resources in the pursuit of realizing optimal efficiencies across a whole range of processes throughout the organization. This leads to improved co- ordination, speedier decision-making, increased productivity and ultimately superior operational performance vis-à-vis the competition. Key features of ERP ERP systems transform disparate, complex, and fragmentary sets of data into a clear and logically structured format which facilitates decision- makers to action the......

Words: 1219 - Pages: 5

Importance of Erp

...ERP is short for enterprise resource planning. Enterprise resource planning (ERP) is business process management software that allows an organization to use a system of integrated applications to manage the business and automate many back office functions related to technology, services and human resources. ERP software integrates all facets of an operation, including product planning, development, manufacturing, sales and marketing. ERP software is considered an enterprise application as it is designed to be used by larger businesses and often requires dedicated teams to customize and analyze the data and to handle upgrades and deployment. In contrast, Small business ERP applications are lightweight business management software solutions, customized for the business industry you work in. Explore New x86 Cluster Options in This Time of Transition Download Now ERP Software Modules ERP software typically consists of multiple enterprise software modules that are individually purchased, based on what best meets the specific needs and technical capabilities of the organization. Each ERP module is focused on one area of business processes, such as product development or marketing. A business can use ERP software to manage back-office activities and tasks including the following: Distribution process management, supply chain management, services knowledge base, configure, prices, improve accuracy of financial data, facilitate better project planning, automate employee......

Words: 734 - Pages: 3

Mg 354

...Amador Alan Castaneda MG 354 20th September 2015 Unit #5 Currently a company by the name of MooBella has created an ice cream machine that serves 4.25 ounce of your own favorite ice cream. The machine can also has two different types of ice cream one being premium and the other being light. It can also add 3 mix ins and has 12 different flavors of ice cream to choose from. MooBella has developed this great and new innovation. The machine is completely computerized. This ice cream machine is able to serve a cup full of ice cream in 40 seconds (Longenecker, Petty, Palich, Hoy, 2012, p. 470) . Currently MooBella wants to place these ice cream machines through out the United States but wants to know the best locations to put it at. If I were to say where the best locations are at I would say Anywhere in the Southwest, Southeast, Midwest, South, West Coast, and anywhere, where there is a huge event such as carnivals, concerts, and etc. The reason why I would say those particular geographical areas is because; in these areas there are typically the hottest when it comes to the summer. As we all know everyone loves to have an ice cool treat in the summer heat. To be more specific I would put it near a large body of water. In the west coast, I would put it on the busiest part on almost all beaches where there high areas of traffic. By doing this you put it in an area where everyone has probably been in the sun for the past 2 hours at least and would probably want a nice......

Words: 780 - Pages: 4

Mgs 4000

...MGS 4000 VERSION 1.1 MGS 4000 Managerial Decision Making: Fall 2015 INSTRUCTOR: Dr. Sangbum Ro- Managerial Science Department RCB, 10th Floor, Room 1029 sro@gsu.edu (*indicate class code in the subject line) Office Phone: 404-413-7526 CLASS INFORMATION: MGS 4000-015 (Corresponding CRN 87347) Wed, 4:30 – 7:00 pm CLASSROOM: Aderhold Learning Center (Adhold) 212 OFFICE HOURS: Th: 1:30 pm – 4:30 pm or by appointment (email) 1 MGS 4000 VERSION 1.1 TENTATIVE COURSE SCHEDULE *Note: Schedules may change during the semester. In case of change, students will be notified in advance via email. Please check your email before coming to the class. Assignments Due (All Assignments Due By 2:00 PM) Content Covered In Class Date 8/26 - Read The Syllabus - Course Overview - Introduction to Managerial Decision Making 9/2 - Article: Fox (2015, HBR course pack) - Judgement Heuristics “From Economic Man” to Behavioral - Common Biases I Economics” - Class discussion: Bill’s decision - Article: Hammond et al. (1998, HBR - Class exercise: 10 estimations course pack) “The Hidden Traps of Decision - Video: “Predictably Irrational” Making” - Video: “Basic human motivation”Dan Ariely at TED 9/9 - Article: Bazerman & Chugh (2006, HBR - Common Biases II course pack) “Decisions Without Blinders” • Bounded awareness - Article: Hayashi (HBR course pack) “When • Framing of problems to Trust Your Gut” • Emotional influence on - Assignment......

Words: 2305 - Pages: 10

Mg Rover Case

...MG Rover case PART A: 4. SET OUT THE MAIN STAKEHOLDERS IN THE MG ROVER BUSINESS AT THE TIME OF ITS COLLAPSE. HOW WOULD YOU DETERMINE THE RELATIVE IMPORTANCE OF THEIR STAKE? During the troubled times at MG Rover business, the main stakeholders were:  BMW  The UK Government  Shanghai Automotive Industrial Corporation (SAIC)  Employees of MG Rover, both workers as well as employees part of the supply chain.  Phoenix Four and,  Nanjing Automobiles. The importance of each of the stakeholders can only be a matter of one’s opinion. The Chartered Quality Institute (CQI) says that the meaning of Stakeholders normally varies and is extremely contextual in nature. (CQI, n.d.). However, CQI (n.d) adds that in business parlay, the term ‘Stakeholder’ can be equated with any third party who has an ‘interest’ in the end result. (CQI, n.d.). The six main stakeholders at MG Rover are listed above, who had a direct interest in the economic outcomes at the business. Perhaps the most important stakeholder was the several employees at MG Rover. The corporate battles and Government interventions first provided them hope of continued employment and stability, then, squashed these very hopes. The employees did not have a direct role in the fortunes of the company. They were not the people implementing the strategies at MG Rover. However, their stake in the company was beyond any comparison. Their livelihood, future and needs for basic requirements fluctuated with the fortunes of the company...

Words: 4014 - Pages: 17

Erp Implementation

...UniversityRobert W. Starinsky, InstructorWinter Quarter, 2004 | ERP Implementation Report of Findings and Recommendations CISCO Systems, Inc. Table of Contents Table of Contents 1 Background and Scope 2 ERP Implementation scenario 2 Situation Analysis 3 Conclusion and Recommendations 4 Background and Scope Cisco System, Inc is a Computer Technologies company that was founded in 1984. The company’s primary product is the “router.” The router is hardware and software that control Intranet and Internet traffic. With the growth of the Internet, Cisco products became in high demand. In 1997 Cisco was ranked among the top five companies in return on revenues and on assets. Cisco has been classified in the same category of successful companies as Microsoft and Intel. With the growth of Cisco, their computer systems were unable to handle the increase volume. The Cisco legacy system was a Unix-Based software package that supported its operations of: Financial; Manufacturing; and Order Entry. The system lacked reliability and the ability to expand. Eventually in January 1994, Cisco’s legacy computer system malfunctioned corrupting Cisco’s central database. The company was practically shutdown for two days. As Cisco struggle to recovered from the major shutdown, the company realized that they needed to act quickly and elected to implement an ERP system. Little over a year later, Cisco successfully implemented an ERP system from Oracle. This report has......

Words: 1835 - Pages: 8

Erp Timeline

...ERP Timeline Michael Benitez CMGT / 556 October 03, 2011 Jeffery Doolin Abstract According to Systems-ERP, ERP (Enterprise Resource Planning) “is the evolution of Manufacturing Requirements Planning (MRP) II. From business perspective, ERP has expanded from coordination of manufacturing processes to the integration of enterprise-wide backend processes. From technological aspect, ERP has evolved from legacy implementation to more flexible tiered client-server architecture” (History and Evolution of ERP).  MRP’s contributions greatly impacted the modern business world as its concepts have been utilized to developed tools that will aid companies to cope with success. Although MRP is considered costly and requires a lot of man power but its benefits outweighed its disadvantages. Since man’s instinct is to move forward finding new ways to evolve same scenario happened with MRP solutions as new solutions was made to mimic and yet provides more benefits and flexibility, thus the birth of the evolved version of MRP II is ERP. According to Systems-ERP.com… (History and Evolution of ERP). ERP Timeline As time passes so as man’s ingenuity and innovation…throughout the year’s businessman, entrepreneurs, traders, business analyst and etc. are often struggling to find new ways to cope with the change of economy and its needs and to stay competitive amongst other companies. Those innovations that are called tools of the trade are often enhanced and/or sometimes replaced by new......

Words: 1801 - Pages: 8

Implemetation Erp

...COMPETITIVE. ENTERPRISE RESOURCE PLANNING (ERP) SYSTEM IS A BIG SYSTEM WHICH INTEGRATES, AND AUTOMATES ALL BUSINESS RELATED TO ASPECTS OF THE OPERATIONAL, PRODUCTION AND DISTRIBUTION IN A COMPANY. IN ORDER TO HANDLE ALL COMPLEX BUSINESS PROCESSES, COMPANIES START TO IMPLEMENT ERP SYSTEM TO THEIR SYSTEM (UMBLE, HAFT & UMBLE 2003). IN THE FACT THAT THE SUCCESSFUL IMPLEMENTATION OF ERP CAN BRING GREAT BENEFITS TO COMPANIES TO COMPETE EACH OTHER. THEREFORE, OWNERS SHOULD KNOW IN ADVANCE ABOUT THE CRITICAL SUCCESS FACTORS OF ERP SYSTEM BEFORE THEY APPLY ERP SYSTEM TO THEIR COMPANIES (BRADLEY 2008). THE PURPOSE OF THIS REPORT IS TO DESCRIBE CRITICAL SUCCESS FACTOR FOR ERP IMPLEMENTATIONS IN INDONESIA AND MEXICO SO THAT THE OWNERS KNOW HOW TO INTEGRATE ERP TO HANDLE COMPLEX BUSINESS PROCESSES IN THEIR COMPANIES. THE DISCUSSION PRESENTED ON THESE ISSUES SHOULD BE OF VALUE TO PRACTITIONERS WHO WANT TO IMPLEMENT ERP SYSTEM. THE REPORT STARTS WITH AN OVERVIEW OF ERP AND CRITICAL SUCCESS FACTORS FOR ERP IMPLEMENTATION. IT CONTINUES BY PRESENTING THE CASE STUDY ABOUT A COMPANY IN INDONESIA ,MEXICO; AND CONCLUDES WITH SOME RECOMMENDATIONS ABOUT IMPORTANT THINGS THAT THE OWNERS MUST KNOW BEFORE THEY RUN ERP SYSTEM IN THEIR COMPANIES. OVERVIEW OF ERP IN THE PAST, APPLICATION IN EACH DEPARTMENT FOCUSED ON ITS OWN SECTOR; AND CONSEQUENTLY, THE PROCESS TO ACHIEVE CORPORATE OBJECTIVES HAS BECOME OBSTRUCTED. BUT WITH THE ERP APPLICATION, DIFFERENT DEPARTMENT......

Words: 2107 - Pages: 9

The Abc's of Erp

...The ABCs of ERP Compiled from reports by Christopher Koch, Derek Slater and E. Baatz (From CIO on December 22,1999) What is ERP? Enterprise resource planning software, or ERP, doesn’t live up to its acronym. Forget about planning it doesn’t do that and forget about resource, a throwaway term. But remember the enterprise part. This is ERP's true ambition. It attempts to integrate all departments and functions across a company onto a single computer system that can serve all those different departments’ particular needs. That is a tall order, building a single software program that serves the needs of people in finance as well as it does the people in human resources and in the warehouse. Each of those departments typically has its own computer system, each optimized for the particular ways that the department does its work. But ERP combines them all together into a single, integrated software program that runs off a single database so that the various departments can more easily share information and communicate with each other. That integrated approach can have a tremendous payback if companies install the software correctly. Take a customer order, for example. Typically, when a customer places an order, that order begins a mostly paper-based journey from in-basket to in-basket around the company, often being keyed and re-keyed into different departments’ computer systems along the way. All that lounging around in in-baskets causes delays and lost orders, and all the......

Words: 3921 - Pages: 16