Ethical Behavior on Managers

In: Business and Management

Submitted By hagos
Words 4261
Pages 18
Table of Contents

Executive Summary

The purpose of this document is to provide an overview of the Smart Metering (SM) implementation Program with a particular focus on the scope elements, organization and approach to deliver on time and on budget.
The smart metering (SM) Program mission is to successfully install a safe, reliable, and cost-efficient smart meter solution for greater operational efficiency, customer reliability and, energy efficiency.

Smart Metering System: it consisting of Smart meters – two-way communications-enabled meters that capture the amount of power consumed when it occurred – plus metering telecommunications and an Automated Data Collection System.

Program Delivery Scope: The scope consisting of overall activities and services including project management and controls such as inspection and quality control; revenue meter deployment; customer complaint handling; administration and contract management; information and data coordination, stakeholder engagement and community communications.
Organizational Structure:
An organizational structure has been designed to facilitate delivery of the smart metering (SM) Program. The considered key units are
1. Meter Deployment Office which is responsible for delivering the entire smart meter installation; it is liable to organize and coordinate deployment teams, crews and technicians in the service centers.
2. Meter and Customer Data Coordination Office which is responsible to organize every meter change related data and send to the Regional billing system.

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