Fayol Four Functions and Katz Skills

In: Business and Management

Submitted By awesomelim19
Words 1655
Pages 7
P Managers occupy the middle position of the organisation where they maintain its superstructure and shape the behavior of the ones within it (Chapman, 2001). Therefore, to understand more about what managers do, interview with two managers has been set up. The first manager interviewed in this Task is Mr. L in Company A which is a large private organisation being the leading insurance marketing firm with headquarters in Canada. As director of marketing, Mr. L operates at top level management where he specialised in direct distribution specialist providing consulting. The second manager is Mr. K from Company B which is Malaysia’s leading construction groups. As construction manager in this large public organisation, Mr. K operates at middle level management as he makes sure that the construction projects are completed on time. These interviews identify how managerial work of these two managers coincides with Fayol’s (1916) managerial functions which describe the four functions of managers (Peterson & Van Fleet, 2004). Moreover, skills proposed by Katz (1974) which examine skills needed at different management levels are also assessed. (Pavett & Lau, 1983) According to Fayol (1916), the four functions of manager include planning, organising, leading and controlling (Lamond, 2004). Under planning function, managers define goals, establish strategies and develop plans to manage the work activities. In the organisation, managers do planning to achieve specific purpose or targets. Based on the interview, Mr. L rated it as ‘4’ which proves that, as a top level manager, he plans strategies to seize the opportunity in the current market. In a multinational company, he analyes various markets to capture the wants of each market and the shares involved. For Mr. K, planning is important but not as much as Mr. L. He rated it as ‘3’ because as a middle level manager,…...

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