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Field Visit Report

In: Business and Management

Submitted By akr7
Words 2774
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Budget Airlines, Book Cheapest Airline Tickets Online | Itinerary

As per Government guidelines, check-in counters at all airports will now close 45 minutes before departure with immediate effect. Please plan your Airport arrival accordingly.

Booking Reference

SLCWBG
Name Address : : Prasad C gv Iim indore Indore mp 453331 india Home: 09584703222 Booking Date : 10 Dec 2012

Prasad C gv

Flight Information
Hyderabad 17:10 hrs Indore 18:55 hrs

Wednesday, 26 Dec 12

SG1053

1hr 45mins

* Al l ti mes a re l oca l to the respecti v e a i rport [ 24hrs f orma t]

Payment Information
Fare 3,940.00

[Indian Rupee (INR)]

(fare + airline fuel charge + transaction charge) PSF Airport Fee UDF/ADF/DF/TK Service Tax @4.95 % (Incl.2%EC ,1%SHEC ) 225.00 484.00 195.00

Amount Paid

4,844.00

4,844.00

Terms and Conditions General Information 1. Guests are requested to present valid photo identification for all guests, including children and infants. The only acceptable proof of identification for International flights would be a valid passport. 2. SpiceJet’s Schedules are subject to change and regulatory authority approvals. 3. All Foreign Nationals/Non-Indian Nationals/NRI need to carry their Passport with valid documents for their travel to Port Blair(Andaman and Nicobar Island).All NRI must have PIO or Passport with valid documents. 4. For all international flights, the only acceptable proof of identification would be a valid passport.A passport must have 6 months validity from the date of travel. A passport must have a valid visa for travel. It is guest responsibility to ensure appropriate travel documents are arranged and produced whenever required. We request all guests to check and confirm from consulate of respective countries for exact travel requirement and formalities. However, for travel to and from Nepal the following proofs of identification (other than the passport) would be accepted: Only valid passport and voter's ID card would be accepted for adults. Driver's license and PAN card would not be accepted Birth C ertificate/School ID for C hildren Birth C ertificate for Infants (children below 2 years/24 months as on the date of travel) The above is applicable for Indian citizens traveling to and from Nepal. Please ensure that you check the passport/visa requirements and restrictions applicable for citizens belonging to countries other than

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Budget Airlines, Book Cheapest Airline Tickets Online | Itinerary 12/10/12 passport/visa requirements and restrictions applicable for citizens belonging to countries other than India. 5. SpiceJet will not be liable in any way for delays/ cancellations/ diversions whether due to bad weather, government regulation or for instances beyond SpiceJet’s control. Further, SpiceJet operates on a point-to-point basis and will also not be responsible for the consequence of delays including onward journey on a connecting mode of conveyance. 6. SpiceJet will not and does not provide hotel accommodation / meals / transportation in case of delays/ cancellations for any reason whatsoever. 7. All new taxes/charges levied by the Government of India or any statutory body subsequent to the date of booking and applicable on the date of travel shall be charged and payable separately. 8. SpiceJet requests that at the point of reservation the Guest provides the airline or its Authorized Agent with a contact number (valid mobile number) for each city in the Guests' itinerary including the applicable country and area codes. Please provide your correct mobile no. while making a booking to enable us sending information regarding any change/cancellation of your flights . This will ensure that all information pertaining to your flight will be sent to you as an SMS/C all 9. SpiceJet MAX is a combo offer that includes a choice of meal onboard, seat preference at the time of booking, and a Priority check-in at the airport. 10. SpiceJet MAX will include a choice meal of Vegetarian/Non Vegetarian along with 1 non-Alcoholic beverage. On routes operated on Boeing aircrafts hot meal will be provided while on routes operated by Q400 aircrafts, sandwiches will be provided. 11. Guests will be able to select a choice of their seat via a seat map at the time of booking (excluding Front Row and Emergency exit rows). 12. For SpiceJet MAX Guests departing from Ahmedabad, Bengaluru, Mumbai, Kolkata, Delhi, Hyderabad, and C hennai will be provided assistance at a dedicated SpiceJet MAX counter at the airport for smooth express check-in. 13. For departures from airports other than the ones mentioned above, Guests will be required to approach our Airport Ticketing Offices for assistance. Booking 1. * For Bookings made directly with travel agents a non-refundable transaction fee will be charged & collected by travel agents directly. 2. Bookings made under Special Return Fare may be cancelled only prior to using the out bound flight. However, flight(s) may be changed by paying a fee and the difference in fare between the original and the current available fare similar to the Regular Fare ticket. 3. "My Number My Discount" offer bookings are non cancellable, non- changeable and non refundable. For Domestic Travel 4. Bookings made under the Armed Forces quota are non-cancelable and non-changeable. Armed Forces bookings are not applicable on international travel. 5. For bookings made using non-Indian credit cards it is mandatory for one of the traveling Guests to be the card holder and the credit card used when booking is to be carried to the airport for physical verification. In the absence of the credit card or identity mismatch, Guests will not be allowed to board the flight. For International Travel 6. C ertain fares have conditions which limit or exclude the Guests’ right to change or cancel reservations. 7. For bookings made using non-Indian credit/Debit cards it is mandatory for one of the traveling Guests to be the card holder and the credit/Debit card used when booking is to be carried to the airport for physical verification. In the absence of the credit /Debit card or identity mismatch, Guests will not be allowed to board the flight. 8. Currently SpiceJet does not have provisions for accommodating stretchers, human remains and pets hence carriage of the same for International travel is not permitted. 9. For international travel, the passport must be valid for atleast 6 months from the date of travel. Changes and Cancellation 1. Name changes on a confirmed booking are strictly prohibited. Please ensure that the name given at the time of booking matches the name as mentioned on the traveling Guest’s valid photo ID. 2. C hanges/cancellation to a booking may be done up to 2 hours prior to the departure of the flight.For International travel Guest must inform about changes/cancellations at least 4 hours prior to scheduled departure of their flight. 3. A fee on INR 1000 or equivalent local currency of the departure country .For travel International travel changes to the booking will attract a fee of 1850 INR or equivalent local currency of the departure country per guest per sector and the applicable fare difference (if any) 4. A fee on INR 1000 or equivalent local currency of the departure country per Guest per one way would be deducted towards the cancellation of a booking. For International travel, cancellation of the booking will attract a fee of 1850 INR or equivalent local currency of the departure country per guest per sector. 5. The C redit Shell can only be used by calling SpiceJet’s Guest Sales & Reservations department at 9871803333. The booking reference number /PNR number needs to be quoted when utilizing the amount now available as credit with SpiceJet Check-in 1. It is advisable to reach the airport and check-in at the earliest possible to avoid any rush or inconvenience. For Domestic Travel 2. SpiceJet recommends that Guests report for C heck-in at least 2 hours prior to the departure of the scheduled http://book.spicejet.com/skylights/cgi-bin/skylights.cgi 2/4

Budget Airlines, Book Cheapest Airline Tickets Online | Itinerary 12/10/12 2. SpiceJet recommends that Guests report for C heck-in at least 2 hours prior to the departure of the scheduled flight. The Guest's journey will be smoother if they allow themselves ample time to comply with the C heck-in Deadlines. SpiceJet reserves the right to cancel a Guest's reservation if they do not comply with the C heck-in Deadlines indicated. SpiceJet or its Authorized Agents will advise Guests of the C heck-in Deadline. 3. C heck-in closes 45 minutes prior to the scheduled departure of the flight. Failure to check-in within the stipulated time limit will result in forfeiture of the ticket amount. 4. Itinerary printouts with the name of the Guest will be checked at the time of entering the terminal and at the check-in counter. Guests who do not have the same are requested to collect the printouts from the SpiceJet office located outside the departure terminal. A charge of INR 100/- will be levied for each print of an Itinerary / Ticket from any of the SpiceJet Ticketing C ounters / Offices across India (charges not applicable for fresh bookings).This fee is applicable only on requests for a print of an existing itinerary / ticket, already paid for. Please note the Itinerary Printout Fee towards re-printing of each Itinerary Ticket is reflected under the "Itinerary Printout Fee - INR 100" column on the printout. For International Travel 4. SpiceJet recommends that Guests report for C heck-in at least 3 hours prior to the departure of the scheduled flight. The Guest’s journey will be smoother if they allow themselves ample time to comply with the C heck-in Deadlines. SpiceJet reserves the right to cancel a Guest’s reservation if they do not comply with the C heck-in Deadlines indicated. SpiceJet or its Authorized Agents will advise Guests of the C heck-in Deadline. 5. C heck-in closes 01 hour prior to the scheduled departure of the flight. Failure to check-in within the stipulated time limit will result in forfeiture of the ticket amount. 6. Any Guest connecting to or from SpiceJet flights from the domestic to the international route or vice versa would have to adhere to the following: 1. SpiceJet would not be responsible for any delay due to immigration/custom clearance leading to a missed onward connection. The Guest may have to purchase a new ticket. 2. The boarding card for the final international leg of journey would be issued only at the last departing station.

International Connecting Flights For connection with International Connecting Flights the check in starts 04 hours prior to the and closes 60 min prior to departure time. At the time of check-in, passenger(s) will be issued boarding card(s) only up to the point of Transit. Passenger will be responsible for C ollecting baggage from the arrivals at the Transit point. Transportation from arrivals of one airport terminal to departure terminal of another airport. Inter- terminal Transfer facility is provided by Airport Operator (DIAL in Delhi) Reporting at the Transit Airport to check-in for the next flight at least 120 min prior to the standard time of departure. Food or lodging will not be provided at the Transit points. Baggage 1. The following restrictions would be applicable for travel to: Kathmandu: As per Nepal Government Indian currency upto a denomination of 100 (100 INR notes) is only permitted to be carried on ones person. Carriage of Indian currency in denominations of 500 & 1000 (500INR and 1000INR notes) is strictly prohibited. Colombo: As per the Department of Agriculture - Sri Lanka; for importation of all plants, planting material and plant products into Sri Lanka it is necessary to obtain a permit from the Director General of Agriculture- Sri Lanka. Each import must carry phytosanitary certificates and other required documents from their respective countries at the point of entry. If not, materials would be subject to detention for destruction by the Quarantine Authority. 2. Free baggage allowance on SpiceJet is as follows: Hand Baggage: One piece of cabin baggage of maximum weight of 7 kgs (maximum 115 cm in overall dimensions (L+W+H) is permitted per Guest. No cabin baggage is allowed on flights originating from Jammu and Srinagar airports. Check-in Baggage: C hecked Baggage of maximum 20kgs is permitted per adult and child (any guest above 2 yrs of age).For Guest traveling to and fro Dubai, the free checked baggage allowance will be 30 kgs per adult and child, and 3kgs per Infant. For travel to and fro Kabul and Riyadh the free checked baggage allowance will be 30kgs per adult and child and for travel to and fro Madurai - C olombo the free baggage allowance will be 30kgs per adult and child. Baggage in excess of permitted allowance would be charged at the current applicable excess baggage rate and carriage of the same would be further be subject to space availability. 3. SpiceJet assumes no liability for fragile or perishable articles. The airline assumes no liability for wear and tear to luggage (scratches, torn zippers, straps, wheels, handles, scuffs, dents, soiling or manufacturing defects). 4. It is recommended that all valuables (e.g. camera, jewelry, cash, electronics, perishables items, etc.) and medication shall be carried in cabin baggage. SpiceJet assumes no responsibility for any pilferage/ damage to valuables incase they are carried in check-in baggage and the passenger shall be doing so at their sole risk and consequences 5. SpiceJet’s liability for loss of baggage is limited to Rs.200 per kg subject to maximum of Rs.3000 only (or equivalent local currency of the departure country). SpiceJet’s liability for the loss of the baggage is limited to 200 INR per kg subject to maximum of 3000 INR only (or equivalent local currency of the departure country). “The liability for loss, delay or damage to baggage is limited by the Montreal C onvention 1999 or Warsaw C onvention 1929 (as may be applicable). Where Montreal C onvention 1999 applies, such liability is limited to a maximum of 1,131 SDRs (approximately US$1,800) per guest for both checked and unchecked baggage. Under the Warsaw C onvention 1929, liability for loss, delay, or damage to baggage is limited unless a higher value is declared in advance and additional charges are paid. For most international travel under Warsaw http://book.spicejet.com/skylights/cgi-bin/skylights.cgi

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Budget Airlines, Book Cheapest Airline Tickets Online | Itinerary 12/10/12 value is declared in advance and additional charges are paid. For most international travel under Warsaw C onvention 1929 (including domestic portion of international journeys), the liability limit is approximately US$9.07 per pound (US$20.00 per kg) for checked baggage and US$400.00 per guest for cabin baggage.For flights originating from Riyadh the compensation for Baggage lost/Damage/Pilferage will be 74SA per Kg upto a maximum of 1497 SA. For flights originating from Guangzhou the compensation for Baggage lost/Damage/Pilferage will be 120 C NY per Kg upto a maximum of 2420 C NY. If SpiceJet proves that the damage was caused by or contributed to by the negligence of the injured person, SpiceJet may be exonerated wholly or partly from its his liability. If the weight of the Guest’s C hecked Baggage is not recorded on the baggage check, it is presumed that the total weight of the C hecked Baggage does not exceed the applicable free baggage allowance.” Special Assistance 1. Expectant mothers may travel up to and including the 27 weeks of their pregnancy, and will be accepted between the 28 to 35 weeks only if they are in possession of a doctor's certificate confirming the stage of their pregnancy and stating that they are fit to fly. Detailed information is available on http://www.spicejet.com/specialassistance.asp . 2. Guests requiring wheelchair assistance, stretcher, Guests traveling with infants and Unaccompanied Minors need to be booked in advance since the inventory for these special service requests are limited per flight. Please call SpiceJet's Guest Sales and Reservations numbers for further assistance. Detailed information is available on http://www.spicejet.com/specialassistance.asp Denied boarding, Delays and Cancellation 1. Please refer to http://www.SpiceJet.com/charter.asp for full terms and conditions. The terms and conditions mentioned on the itinerary are not exhaustive. For full terms and conditions please log onto http://www.SpiceJet.com/tnc.asp.

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...Executive summary: This report is dedicated to provide a detailed analysis of The Movenpick Hotel Hanoi’s selection devices for hiring employees and its strengths and weaknesses. The method of analysis used for this report are examining the Movenpick’s application form and interviewing the hotel’s Human Resources specialist-Mrs. Thoa. After analyzing the raw material from Mrs. Thoa, the results were produced. The selection process follows 3 steps with valid and reliable methods and a set of criteria: application form, interview and performance-simulation test. The strengths of those selection devices are enormous since it helps with filtering suitable candidates who meet certain key criteria with right attitude from the application form. The interview is the phase where the company can assess and gain a deeper understanding about the candidates and the final step which is performance-simulation can actually assist managers in predicting and evaluating candidates’ future performance. However; there are some weaknesses concerning cost and time that were identified while the raw information is analyzed. Before each hiring period, the hotel has to prepare everything carefully in advance, from scheduling, setup to training and report and the period of 2 months trial simulation would be too long and wasted on disqualified candidates. Therefore, the weaknesses need minimizing to enhance the overall effectiveness and efficiency of the whole process. It is recommended that the......

Words: 2755 - Pages: 12

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Reflection on Field Visit

...I enjoyed the field trip to RSL village at Narrabeen on 23/08/2011. This trip has provided a great opportunity to develop a better understanding of the clinical role and safety practise in workplace. During the trip I observed how the nursing staff perform their roles and communicate with other staff and the resident in that aged care centre. Before observing, the picture in my head about an aged care centre would be like a hospital with doctors and nurses and medical treatment equipment. The patients are old and fragile constant care by nurses. The environment in an aged care centre might be sad and depressing.. However, what I observed is far exceeding my previous expectation. What presented in front of my eyes at arrival was a plateau with green trees and flowers. When walking along, I saw there is a rich array of amenities and services such as coffee shop, hairdresser, stores and bars. Some old people are playing bowling, some are chatting, and others are listening to music. I also saw care workers are cleaning and helping old people to walk. What I saw is really amazing and by then I understand RSL Village is far more than the role of an aged care centre. It is also a community which is “the home” of many old people. “Effective communication is essential to quality practices.”(Boschma,et..,2010) Communication could be more challenging when working with old people who had age related decline in physical abilities. According to I have observed a care worker helped a......

Words: 629 - Pages: 3