Ict Director

In: Business and Management

Submitted By saad200
Words 931
Pages 4
Introduction
Accenture is a global consulting & outsourcing firm established back in 2001 (or so called 01/01/01) after it has been separated from Arthur Anderson firms. Accenture has 257,000 people working in more than 120 countries. The firms generated net revenue of USD27.9 billion in the last fiscal year which makes it the largest consulting organization.
IT Philosophy at Accenture
In 2001, Accenture has offices in 50 different locations around the world. So the firm’s systems has to be connected and integrated to each other in order to make the information available any time and accessible anywhere. The company has been given only one year to use Anderson’s systems and build its internal infrastructure. This is a challenge by its own in addition to other challenges like (1) the applications was legacy and obsolete which make it very difficult to integrate them and make them accessible from anywhere (2) each office implanted their own customized applications which make it complex to generate reports and reconcile it with other offices.
After long discussion between the IT systems stakeholders and steering committee, below strategies have been adopted:
1. Run the IT as products and services not as cost center
Previously the IT was treated as a cost center with a yearly approved fixed budget. This means each stakeholder should fight for his needs and the loudest party will win. Accenture adopted a completely different approach. Each IT output should be productized with price and priority approved by the steering committee. The stakeholder has the choice to select the product he wants and pay for it and he has to justify his needs and the expected ROI (Return of Investment). These products are benchmarked with other equal organization in terms of price and service level.

2. One platform vs. Muti-vendor solution
The company was having the option to either…...

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