International Management Japanese Business Culture

In: Business and Management

Submitted By cannyeo
Words 876
Pages 4
Yeo Kian Seng
SCSJ-0012635
International Management (BA 317) Spring 2014
Individual Assignment (20%)
Ms. Kristen
Segi College Subang Jaya

Case Questions 1. What specific errors did Warren and Carol Oats make during their first week in Japan?
Before getting started, Oats should have done some research in Japanese ways of doing business. Particularly on their meeting etiquette and social interaction; they are well-known for their politeness and it is probably the defining factor whether Oats is able to secure the business.
First off, Oats should have presented his name card upon the first meeting even before he started to present his proposal. To Japanese, name cards represent an individual, Oats should have a cardholder specially cater to that. Introduction of himself and the company is also important, possibly this should be the only of the objective of the first meeting instead on going straight to the point.
Secondly, Oats should have brought an assistant or more peers along with him on the first meeting. Seeing the Japanese attend the meeting in group means they are prepared to ask specific question per their expertise. Silence did occur during the meeting, it simply means that reflection is taking place; Oats should not have break the silence.
As for Carol Oats, her approach in job search is wrong. She should have informed the executives prior before approaching them. A cover letter and updated resume is the basic, else there are nothing for the executives to refer. Ask for a formal job interviews and await their reply patiently, Japanese are really careful at choosing the right person for the right job.

2. Compare the business culture of the United States of America with that of Japan using ‘Confucian Dynamism’.
In terms of integration, Japan has bigger takes on solidarity with its employees; group consensus is important before making…...

Similar Documents

Culture and International Business

...number of cultural frameworks exist that characterize and describe cultures along different value dimensions. The most widely used framework for categorizing national cultures is the one developed by Geert Hofstede. I am limiting myself to this framework as far as this assignment is concerned. According to Hofstede, everyone, from wherever in the world, has his or her unique personality, history, and interest. Yet all people share a common human nature. Our shared human nature is intensely social: we are group animals. We use language and empathy, and practice collaboration and intergroup competition. But the unwritten rules of how we do these things differ from one human group to another. "'Culture" is how we call these unwritten rules about how to be a good member of the group. Culture provides: • moral standards about how to be an upstanding group member; and • defines the group as a 'moral circle". It inspires symbols, heroes, rituals, laws, religions, taboos, and all kinds of practices - but its core is hidden in unconscious values. We tend to classify groups other than our own as inferior or (rarely) superior. In our globalized world most of us can belong to many groups at the same time. But to get things done, we still need to cooperate with members of other groups carrying other cultures. Skills in cooperation across cultures are vital for our common survival. Hofstede’s Five Dimensions of Culture Cultural Dimension #1: Individualism (IDV) This refers to......

Words: 1082 - Pages: 5

International Business Management

...Examination Paper: International Business Management IIBM Institute of Business Management Examination Paper International Business Management Section A: Objective Type (30 marks) • • • This section consists of multiple choice questions and short answer type questions. Answer all the questions. Part One carries 1 mark each and Part Two question carries 5 marks each. MM.100 Part One: Multiple choices: 1. What is the series consideration for strategy implementation? a. Strategic orientation b. Location c. Dimensions d. Both (a) & (b) 2. The major activity in global marketing is: a. Pricing policies b. Product lines c. Market assessment d. All of the above 3. The third ‘P’ in the international marketing mix is: a. Product b. Price c. Promotion d. Place 4. The European Economic Community was established in: a. 1958 b. 1975 c. 1967 d. 1957 5. Environment Protection Act: a. 1986 b. 1967 c. 1990 d. None of the above 6. People’s attitude toward time depend on: a. Language b. Relationship c. Culture 1 IIBM Institute of Business Management Examination Paper: International Business Management d. All of the above 7. Culture necessitates adaption of : a. Product b. Price c. Promotion d. Place 8. The legal term for brand is: a. Symbol b. Name c. Trade mark d. All of the above 9. FDI flows are often a reflection of rivalry among firms in: a. Global market b. Indian market c. International market d. None of the above 10. ISO certification is: a. Expensive process b. Elaborate......

Words: 4960 - Pages: 20

Culture and Its Impact on International Business

...Culture and its Impact on International Business Introduction As businesses have grown and expanded to the international level; certain aspects of business have become abundantly clear. One thing that has become the norm when doing business on the international level is dealing with different cultures. Culture, as defined by Geert Hofstede is “the collective programming of the human mind that distinguishes the members of one human group from those of another. Culture in this sense is a system of collectively held values.” The concept of a culture has been around for a very long time; in-fact, when people exist in the same place together they end up following a set of rules. These rules can be called a “social norm” or culture and can be made up of simple things like how to act in certain situations all the way to a very devout set of beliefs or values. This paper will focus on the role that culture plays on multinational businesses around the globe and the differences that culture plays from one area of the globe to the next. An in-depth look will be taken on the obstacles that may arise due to culture, adjustments that need to be made, and any ethical conundrums that may arise due to different cultures. Literature Review D. Elenkov and d. Kirova, state that “MNCs should not underestimate the importance of the cultural specificity of the host countries because different staffing, selecting, training, motivating and compensating practices should be applied in......

Words: 4997 - Pages: 20

Paper on International Business Management

...(1)INTRODUCTION When doing business in an international scale, it is important to understand what international business really means. Therefore according to Rugman & Collinson (2012) international business can be defined as “The study of transactions taking place across national borders for the purpose of satisfying the needs of individuals and organizations. Some of the well known International businesses (MNE’s) are Wal-Mart, Toyota Motors, General Motors and Volkswagen for their performance, moreover annual revenue. Decisions with regard to movement in to global arena should be taken with care as there is certain degree of risk involved.  There should be value in moving to different markets (eg- An organization may lack the skills needed to make use of the potential-Integrate R&D activities or incompatible cultures  The cost of managing complex infrastructure should not –outweigh the benefits of increased scale  Some industries posses’ particular globalization challenges for example companies operating in the manufacturing sector (automobile makers) often faces complexities in integration and particularly vulnerable to economic slowdowns which reduces their ability to expand. (Alexander & Korine, 2008) According to Wall & Rees (2004) the factors to be considered when investing abroad can be classified in to four areas-Supply factors, demand factors, Political factors and others. Under supply factors, production costs, Distribution costs and access to key......

Words: 3731 - Pages: 15

The Importance of Understanding Culture in International Business

...The Importance of Understanding Culture in International Business | Business Management in an International Context | | The increasing number of interactions between independent countries, companies and people has highlighted the importance of an understanding of global cultures, both national and organisational. Culture plays a large role in the way individuals behave and interact with one another and therefore plays an important role in business interactions across cultures. Many definitions of culture are offered, but one more relevant to culture in international business is : “Culture is the way in which a group of people solves problems and reconciles dilemmas.” (E.Schein 1985) The first way in which countries can be broadly categorized is into either a high context or a low context culture. High context cultures place more emphasis on the importance of group identity. They have a high sensory involvement and participate more readily in bodily contact. Low context cultures prioritise individualistic properties. They use body language less frequently and are monochronic thus placing a high importance on timing and scheduling. Most Northern European countries and other western societies are low context cultures. It has been suggested by the acclaimed social scientist, Norbert Elias (1978) that the development of society and the basis of its’ cultural contexts are closely associated with the prominent historical groups of the region leading to an......

Words: 1912 - Pages: 8

International Journal of Business and Management

...Vol. 3, No. 7 International Journal of Business and Management A Study on the Trans-Culture Management of International Hotel in China Chunwei Li Hotel Management, TUC-FIU Cooperative School, Tianjin University of Commerce Tianjin 300134, China E-mail: chunweifiu@yahoo.com Abstract Along with the integration process of global economy, cultural conflicts gains more and more attentions. After China’s entry to WTO, China economy is involved in world economy further. More and more international companies enter China. However, they encounter with an overall cultural impact. Trans-culture conflicts have already become a problem for international groups. Teams with different cultural beliefs challenge the effectiveness of traditional management theories. Differences between Chinese culture and western culture affect international groups’ management significantly. Trans-culture management gains attentions from international groups more and more. Therefore, it is meaningful to research this issue. This paper selects the international hotel industry in China as a subject to study the trans-culture conflict phenomenon with the hope of achieving effective trans-culture management. Keywords: International hotel group, Trans-culture management 1. Analyze the effect of culture from different levels of international hotel group 1.1 Founders Many companies have their “heroes”. Wilkins defines these people as “living or passing, real or virtual men who are models of behaviors in......

Words: 2739 - Pages: 11

International Management Japanese Business Culture

...Chapter 3 Managing Global and Workforce Diversity Culture Shock Warren Oats was a highly successful executive for American Auto Suppliers, a Chicago-based company that makes original-equipment specialty parts for Ford, GM, and Chrysler. Rather than retreat before the onslaught of Japanese automakers, AAS decided to counterattack and use its reputation for quality and dependability to win over customers in Japan. Oats had started in the company as an engineer and worked his way up to become one of a handful of senior managers who had a shot at the next open vice-presidential position. He knew he needed to distinguish himself somehow, so when he was given a chance to lead the AAS attack on the Japanese market, he jumped at it. Oats knew he did not have time to learn Japanese, but he had heard that many Japanese executives speak English, and the company would hire a translator anyway. The toughest part about leaving the United States was persuading his wife, Carol, to take an eighteen-month leave from her career as an attorney with a prestigious Chicago law firm. Carol finally persuaded herself that she did not want to miss an opportunity to learn a new culture. So, armed with all the information they could gather about Japan from their local library, the Oats headed for Tokyo. Known as an energetic, aggressive salesperson back home, Warren Oats wasted little time getting started. As soon as his office had a telephone—and well before all his files had arrived......

Words: 721 - Pages: 3

International Business Management

...regions is that they have a larger pool of potential customers. According to the U.S. Small Business Administration, about 96 per cent of consumers and two-thirds of the world's purchasing power reside outside the U.S. Sources of revenue from other countries help businesses survive periods of low domestic sales. Access to labour is another advantage that multinational companies enjoy over other companies. A firm that has operations in many countries can set up its production operations in China or India to take advantage of cheap labour and then sell products in more affluent countries in North America and Europe. Companies that have operations only in the U.S. have difficulty while competing with multinational companies. While multinational companies can take advantage of cheap labour, they might also be subject to higher taxes and have to pay more for other things such as transporting goods. Many countries impose taxes called duties or tariffs on imports and exports, making it more costly to sell goods to consumers in other countries. As well, there are some disadvantages while facing multinational corporate. A potential disadvantage that multinational companies face is that they are subject to more laws and regulations than other companies. Certain countries do not allow a company to run its business the way it operates in other countries, and each country has different labour and business laws. Multinational companies can also face intellectual property issues that......

Words: 4696 - Pages: 19

International Business Management

...Examination Paper: International Business Management IIBM Institute of Business Management Examination Paper International Business Management Section A: Objective Type (30 marks) • • • This section consists of multiple choice questions and short answer type questions. Answer all the questions. Part One carries 1 mark each and Part Two question carries 5 marks each. MM.100 Part One: Multiple choices: 1. What is the series consideration for strategy implementation? a. Strategic orientation b. Location c. Dimensions d. Both (a) & (b) 2. The major activity in global marketing is: a. Pricing policies b. Product lines c. Market assessment d. All of the above 3. The third ‘P’ in the international marketing mix is: a. Product b. Price c. Promotion d. Place 4. The European Economic Community was established in: a. 1958 b. 1975 c. 1967 d. 1957 5. Environment Protection Act: a. 1986 b. 1967 c. 1990 d. None of the above 6. People’s attitude toward time depend on: a. Language b. Relationship c. Culture 1 IIBM Institute of Business Management Examination Paper: International Business Management d. All of the above 7. Culture necessitates adaption of : a. Product b. Price c. Promotion d. Place 8. The legal term for brand is: a. Symbol b. Name c. Trade mark d. All of the above 9. FDI flows are often a reflection of rivalry among firms in: a. Global market b. Indian market c. International market d. None of the above 10. ISO certification is: a. Expensive process b. Elaborate......

Words: 4960 - Pages: 20

International Business Management

...INTERNATIONAL BUSINESS MANAGEMEMENT ASSIGNMENT 2 Question 1 When the Mexico’s currency is pegged to the United States dollar, it means that the exchange rate is set and artificially maintained by the government. The rate will not fluctuate from day to day. The pegged exchange rate is usually used to stabilize the value of a currency against the currency it is pegged to which makes trade and investments between the two currency areas easier and more predictable. Pegged exchange rate system can also be used as a means to control inflation. The difference between a free/clean float, a managed float and fixed exchange rate systems of exchange rate is that: Clean/free float In the clean/free float also known as a pure exchange rate the value of a currency, which is the exchange rate is determined purely by market forces of supply and demand. Clean floats can only exist where there is no government interference, as would be the case in a purely capitalistic economy. Therefore, clean floats are a result of Laissez-Faire or free market economies.  Managed float In a managed float also known as “dirty float” the government or the country's central bank occasionally intervenes to change the direction of the value of the country's currency. In most instances, the intervention aspect of a dirty float system is meant to act as a buffer against an external economic shock before its effects become truly disruptive to the domestic economy. Therefore, with a managed or dirty float the......

Words: 3046 - Pages: 13

International Business Management

...The third „P‟ in the international marketing mix is: a. Product b. Price c. Promotion d. Place 4. The European Economic Community was established in____________ a. 1958 b. 1975 c. 1967 d. 1957 5. Environment Protection Act on______________ a. 1986 b. 1967 c. 1990 d. None of the above 6. People‟s attitude toward time depend on: a. Language b. Relationship c. Culture Examination Paper of International Business Management 2 IIBM Institute of Business Management d. All of the above 7. Culture necessitates adaption of : a. Product b. Price c. Promotion d. Place 8. The legal term for brand is: a. Symbol b. Name c. Trade mark d. All of the above 9. FDI flows are often a reflection of rivalry among firms in____________ a. Global market b. Indian market c. International market d. None of the above 10. ISO certification is: a. Expensive process b. Elaborate process c. Evaluative Process d. Both (a) & (b) Part Two: 1. What do understand by „Inward-oriented Policies‟? 2. What is „Factor Endowments Theory‟? 3. Explain the term „Totalitarianism‟. 4. Write about „Persistent Dumping‟. END OF SECTION A Section B: Caselets (40 marks)  This section consists of Caselets.  Answer all the questions.  Each caselet carries 20 marks.  Detailed information should form the part of your answer (Word limit 200 to 250 words). Caselet 1 Examination Paper of International Business Management 3 IIBM Institute of Business Management THE EU’S......

Words: 1275 - Pages: 6

Difference Culture in International Business

...Difference Culture In International Business Report between Saudi Arabia & U.S.A Culture in International Business Culture Culture refers to the cumulative deposit of knowledge, experiences, beliefs, values, attitudes, meanings, hierarchies, religions, nation of time, roles, spatial relations, concepts of the universe, material objects and possessions acquired by a group of people in the course of generations through individual and group striving. Culture is a fuzzy set of basic assumption and value, orientations to life, beliefs, policies, procedures and behavior and his/her interpretations of the ‘meaning’ of other people’s behavior. (Spencer- Oatey 2008:3) ‘Culture consists of patterns, explicit and implicit, of and for behavior acquired and transmitted by symbols, constituting the distinctive achievements of human groups, including their embodiment in artifacts; the essential core of culture consists of traditional (i.e. historically derived and selected) ideas and especially their attached values; culture systems may. On the other hand, be considered as products of action, on the other. As conditional elements of future action.’ (Kroeber and Kluckhohn 1952: 181; cited by Adler 1997: 14) Culture differences in International Business Doing business with others countries, the difference culture is a point that a business man should aware of. A key to being successful in business internationally is to understand the role of culture in......

Words: 3529 - Pages: 15

Japanese Business Culture

...is a fraction of the former two, Japan owns a great deal of its achievement to various homegrown aspects (World Bank, 2014). This essay analyzes keys aspects of Japan to get a broad overview of Japanese business culture, using the Hofstede's Model and key social institutions. II. HOFSTEDE’S MODEL OF JAPANESE CULTURE: Figure 1. Japan on the Hofstede's Model (The Hofstede Centre, 2016). Figure 1 shows Japan's scores on six dimensions of the Hofstede's Model. Based on these scores, Japanese culture is characterised by low power distance, high masculinity, high context, medium individualism, very high uncertainty avoidance, and  high long-term orientation. 1. Power Distance Japan is ranked at an immediate score of 54 in power distance index. It shows that the extent between the powerful and the less powerful within institutions and organizations is neither very far nor showing immense inequality. Japan almost reaches the balance. Confucianism makes a deep impact on Japanese culture. The main effect of Confucian philosophy on Japanese business is in the development of a strictly hierarchical working environment. Decision-making process is slow because all decisions have to be confirmed by each hierarchical layer and finally by the top management. A typical style of Japanese management is Ho-ren-so. Ho-ren-so stands for Hokoku (report), Renkaku (communication, touch base) and Sodan (discussion). Firstly, the supervisor gives a general instruction to the subordinate. Then,......

Words: 3326 - Pages: 14

Ibm International Business Management

...Course Study Guide 2011–12 International Business Management BUSI 1493 [pic] Contents 1. Welcome 3 2. Introduction to the Course 4 2.1 Aims 4 2.2 Learning Outcomes 4 2.2.1 Knowledge and understanding of: 4 2.2.2 Intellectual Skills: 4 2.2.3 Subject practical skills: 5 2.2.4 Transferable skills: 5 2.3 Learning and teaching activities 5 3. Contact Details 5 4. Course Content 6 4.1 Session Reading 20 5. Assessment Details 21 5.1 Summary of assessment 21 5.2 Detailed description of assessment 21 6. Other Details 23 1. Welcome Welcome to the exciting world of International Business Management! In this era of globalization, there are very few companies that can say that they are not part of a global network. Every firm has to think of itself as a global company, if for no other reason than because it has to meet competition from global companies. This changes the entire strategy of the firm. In the future, we expect that all of you will be involved in managerial decision making that will take you beyond the realms of your geographical territory. This course on International Business Management will have the focus on helping you make better international decisions. Aside from the opportunities offered by globalisation, there are also many risks in entering into the global market. This course will attempt to address, in a structured format, the ways and possibilities of......

Words: 2809 - Pages: 12

Answer International Business Management

...6. C. Culture Ans.7. A. Product Ans.8. C. Trademark Ans.9. A. Global Market Ans.10. C. Evaluative process PART- II 1. What do you understand by “ Inward-oriented Policies”? Ans. An inward- oriented policy, usually , means over protection. What is less obvious is that sheltering domestic industries puts exports at a great disadvantage because it raises the cost of the foreign inputs used in their production. Moreover, an increase in the relative costs of domestic inputs may also occur through inflation or because of appreciation of the exchange rate as import restrictions are introduced. In practice, the distinction between inward-looking and outward looking approaches gets blurred. Most of the less developed countries have employed both strategies with different degrees of emphasis at one time or another 2. What is ‘Factor Endowments Theory’? Ans. The factor endowment theory was developed by Swedish economist Eli Heckscher and his student Bertil Ohlin. This theory consists of two important theorems, namely, the Heckscher-Ohlin theorem and the factor price equalization theorem. TheHeckscher-Ohlin theorem examines the reasons for comparative cost differences in production and states that a country has comparative advantage in the production of that commodity which uses more intensively the country’s more abundant factor. The factor price equalization theorem examines the effect or international trade on factor prices and states that free international......

Words: 1759 - Pages: 8