In: Novels

Submitted By pinella
Words 1786
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For six years I have worked in the Dental field. Such time yielded experience enough to position me as “Back Office Supervisor” at the last Dental Office I worked for.
During my tenure as Supervisor, besides of being in charge of Ordering Supplies and to Coordinate Dental Assistants’ duties, I developed a good working relationship and communication skills with fellow employees, as well as I was keen enough to develop a great professional relationship with each and every one of my patients, something I have noticed Management had struggled to achieve with other Dental Assistants. As such, my job was related to duties performed as Dental Assistant, initially; and secondly, in the Front Office, Confirming Appointments with patients, gather Insurance Information, check for Dental benefits, Create Patients Charts in the system, Coordinate the Delivery and Receipt of dental cases from different laboratories, etc.
Unfortunately, almost from the start, as my skills and professionalism took root in a rather malicious office work environment, I noticed a very unwelcome attitude from one very “influential” employee who worked at the Front Office.
It was as if my Hispanic background alone had been the cause of an all outrage of discriminatory behavior by this person. Though I did not care much about it, in the beginning; after three months that “plain” condescending attitude of his had turned to vociferous comments of intolerance directed to my Hispanic heritage and/or me, of course. My job required me to have direct contact with him, which made my workday a very stressful journey. I did not know how to approach him without receiving a rude answer; but did know that, whenever he had the chance, he would make a racial remark. Also, his premeditated ignoring to my requests about important information regarding patients, cases, etc., caused…...

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