Organizational Change Management

In: Business and Management

Submitted By AshMW1985
Words 693
Pages 3
It is human nature to be reluctant to change. Employees are creatures of habit and may need time to adjust to the changes that occur in the workplace. Managers can take extra precautions to help alleviate some of the confusion and stress associated with change by following a four step communication plan. The steps are to set the stage for acceptance, create the frame for information to be interpreted, manage the mood for employee’s emotional state, and reinforce the desired changes.
In order for management to set the stage, they need to be upfront and honest. Regardless of what the plan to be executed is and what type of news you have to give, it is always best to give the truth to the employees as soon as you know what the possibilities are. A pro to sharing all the news upfront as well is if there is a potential for bad happenings, employees will be motivated to perform stronger to prevent the negative possibility from occurring. By setting the stage, management needs to be able to present the needed change, convince the employees the change is necessary for improvement, and prove the decision being made is the right one for the company and for the employees. Also, management needs to be committed to the project and the change because “No lasting change will be made without such commitment (Barnes, NP). The frame for information is used to provide structure for new plans that are happening within an organization. Common examples of frames include company presentations, radio interviews, or in the case outlined in the article, company-wide emails or memos. A great way to benefit from building a frame and including employees in the change is that it allows for participation within a group to improve the changes occurring and create a

better plan to utilize everyone’s skills. By announcing the plan and being open to feedback, there is almost nothing that…...

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