In: Business and Management

Submitted By faizagull
Words 270
Pages 2
Case Study Questions

1. What are the inputs, process, and outputs of UPS’s package tracking system? 2. What technologies are used by UPS? How are these technologies related to UPS’s business strategy? 3. What strategic business objectives do UPS’s information systems address? 4. What would happen if UPS’s information systems were not available?

Answer: 1. A. Inputs * Package Information * Customer Information * Destination * Current Location of the parcels
B. Process * The data are transmitted to a central computer and stored for retrieval. Data are also organized so that they can be tracked by customer.
C. Output * Smart Labels * Signatures of Receiver * Proof of delivery * Receipts * 2. Technologies used by UPS * DIAD (Delivery Information Acquisition Device) * Barcode scanning systems * Smart Labels * Wired and Wireless Communication Network (GPRS, CDMA) * Desktop and Central Storage
“Best Services and Lowest Rates”
Because of the advance integration of UPS’s technology. It can provide services cheaper and more efficiently. That technology solves problems like logistics and supply chain management, freight forwarding, customs brokerage, mail services.

3. Strategic Business Objectives of UPS’s information systems address * Operational Excellence
UPS manage to cut down costs and save M 28 Miles by their truck using advanced technology. * New Products, Services and Business Models
The information systems of UPS created new way on how to offer delivery service. It has transformed the way the company gathers information, creating routes etc. * Competitive Advantage
UPS had already its operational excellence and New Products, Services and Business Models which means the UPS already gain a competitive advantage. Having this kind of technologies that they use like DIAD made them do…...

Similar Documents

Punjab Poverty Reduction

...Punjab-Poverty Reduction Strategy Paper (P-PRSP) Munib ur Rehman OCTOBER, 2003 Preface Pakistan has always been plagued with the scourge of poverty. This situation has worsened during the last decade. Poverty deprives people of the assets they are entitled to. It takes away their rights and liberties and it results in a loss of dignity. Now, despite many gains at the macro level and a generally healthy economic outlook, poverty still persists and continues to increase. This trend needs to be reversed. Fight against poverty has always remained on the agenda of the government. There has been a significant focus on poverty reduction through various development schemes and projects. Government of Punjab did not have a special poverty reduction programme as such in the past. This meant that while resources were spent on various poverty alleviation schemes and projects, there was no significant attention paid to the poor as the focal point in such programme. Consequentially we neither had a proper data base on poverty nor were any assessments made of the projects and Programmes vis-à-vis their impact on the lives of the poor. The present Punjab Poverty Reduction Strategy Paper [P-PRSP] is an effort to streamline the system and to ensure that poverty and the poor are specially targeted for various interventions. Similarly, review and monitoring is being ensured with a view to creating a feedback loop, allowing us to improve programmes as they are......

Words: 20244 - Pages: 81

Employee Strike

...Management Cases http://ajc.sagepub.com/ The Employee Strike at University of Health Sciences, Lahore−Punjab Zafar I. Qureshi and Hassan Mahmood Asian Journal of Management Cases 2012 9: 127 DOI: 10.1177/0972820112454241 The online version of this article can be found at: http://ajc.sagepub.com/content/9/2/127 Published by: http://www.sagepublications.com Additional services and information for Asian Journal of Management Cases can be found at: Email Alerts: http://ajc.sagepub.com/cgi/alerts Subscriptions: http://ajc.sagepub.com/subscriptions Reprints: http://www.sagepub.com/journalsReprints.nav Permissions: http://www.sagepub.com/journalsPermissions.nav >> Version of Record - Sep 25, 2012 What is This? Downloaded from ajc.sagepub.com at LAHORE UNIVERSITY OF MGMT SCI on October 12, 2012 Case Editor’s Introduction 127 Asian Journal of Management Cases 9(2) 127–140 © 2012 Lahore University of Management Sciences SAGE Publications Los Angeles, London, New Delhi, Singapore, Washington DC DOI: 10.1177/0972820112454241 http://ajc.sagepub.com The Employee Strike at University of Health Sciences, Lahore–Punjab Zafar I. Qureshi Hassan Mahmood Abstract This case traces the series of events that led to the crippling employee strike faced by the University of Health Sciences in 2009–2010. Instigated by a somewhat ambiguously worded directive from the Punjab ......

Words: 6016 - Pages: 25

Impact of Msp on Indian Agriculture in Economics and Water Logging Problem in Punjab Agriculture

...review the developing price situation and to make appropriate recommendations, as and when necessary, within the framework of the overall price policy. 7. 8. To undertake studies in respect of different crops as may be prescribes by the Government from time to time. To keep under review studies relating to the price policy and arrangements for collection of information regarding agricultural prices and other related data and 27 suggest improvements in the same, and to organise research studies in the field of price policy. 9. To advise on any problems relating to agricultural prices and production that may be referred to it by the Government from time to time.” . Following the farmers’ unrest during late eighties and early nineties in Punjab, Karnataka, Tamil Nadu and Maharashtra, the Government of India appointed another Committee under the Chairmanship of Prof. C H Hanumantha Rao to review the methodology of cost of production of crops specifically focussing on valuation of labour, imputed costs of family labour and managerial costs. The Committee submitted its report covering these aspects and suggested that actual wages to be taken to value the labour cost and family labour should be valued at the wage rates of casual labour (Govt. of India, 1990). The Commission also recommended inclusion of 10 per cent managerial cost in the total cost of production. All these provided a `scientific attire’ to the entire process of arriving at the cost of production. However, as......

Words: 54910 - Pages: 220

Local Government, Pakistan, Punjab, Development

...PUNJAB LOCAL GOVERNMENT BILL 2012 (A CRITICAL ANALYSIS) By: Amjad Nazeer RURAL DEVELOPMENT POLICY INSTITUTE (RDPI) & PRACTICAL ACTION (August 2012) Islamabad PUNJAB LOCAL GOVERNMENT BILL 2012 (A CRITICAL ANALYSIS) Theoretical Context: Believed to be an integral part of democratic system of governance, it is the third tier of local governance that is highly argued about and advocated in contemporary times. Closer to the people and representatives of their essential needs and aspirations, it holds tremendous potential for civic comfort, environmental peace, social justice and economic development. One can hardly find any progressive or progressing state in the world that is either not evolving or thriving with an efficient and autonomous system of devolved governance. Not interchangeable though, notions like deconcentration, devolution and delegation hinge around the modalities and practices of decentralization. Richard Bird (1994) defines decentralization as “the degree of independent decision making exercised at the local level.” In theory decentralization is sometimes classified into three forms of governance i.e. delegation, deconcentration and devolution (Cheema and Rodinelli 1983). If the dispensation of services is removed from the centre and delivered through representatives of the central government, this is termed as ‘deconcentration’ (Smith 1967), while ‘delegation’ stands for a case, where local government functions as an agent of the......

Words: 6870 - Pages: 28

Teacher’s Competencies and Factors Affecting the P Erformance of Female Teachersin Bahawalpur (Southern Punjab) Pakistan.

...The Special Issue on Social Science Research © Centre for Promoting Ideas, USA www.ijbssnet.com 220 Findings Following findings of the study were made: Table: 2 Teachers view’s about salary related factors Items Agree%Total%Uncertain Disagree%Total%Salaries and benefits are performing a main role in teacher’s satisfaction. SA A SDA DA52 35 87 4 8 1 9Low salary of teachers is creating hurdle fortheir intent to stay in teaching profession.0 59 59 34 6 1 7Poor pay becomes the cause of mentaldissatisfaction for teachers.0 57 57 29 2 12 14Teaching job enables to provide asatisfactory standard of living.7 37 44 13 36 7 43Total 61.75 20 73 The above table indicates the teacher’s views about salary related factors, which affects their performance. Majority of teachers (87%) views that salary and benefits are performing a main role in teacher’s satisfaction.Some (59%) teachers’ viewed that low salary creates hurdles for their intent to stay in teaching profession. 57%teachers says that poor pay is becoming the cause of mental dissatisfaction. Whereas some (44%) opines thatteaching job enables to provide a satisfactory standard of living. Table No: 3 Teacher’s views about workload related factors Statement Agree%Total%Uncertain Disagree%Total%Teachers in schools are expected to dodifficult amount of record keeping andclerical work.SA A SDADA29 48 77 10 10 3 13The extra co-curricular work loaddecreases the morale of female teachers.31 47 78 12 7 3 10Over......

Words: 1809 - Pages: 8

Lda Punjab Govt

...disabled, who have been declared disabled and fit for work on a particular job by the Provincial Council as defined in Section 5 of Disabled Persons (Employment and Rehabilitation) Ordinance 1981. (Disability Certificate must be attached with application). 5. 5% of vacancies are reserved for minorities subject to their fulfillment of other conditions. 6. The Candidates already working in the Government/Semi Government Organization should apply through proper channel and must produce NOC issued by their employer at the time of interview. 7. In service employees are also eligible to apply. They will be, however, subject to the terms and conditions of the contract appointment. 8. No TA/DA will be admissible. 9. Candidates must be domiciled in Punjab. 10. Number of Posts can be increased/decreased without any notice. 11. Only short listed candidates will be called for written test and interview. 12. Exact Qualification and experience requirements shall be as mentioned as in the Application Form which should be downloaded from National Testing Service (NTS) website. (www.nts.org.pk) 13. Eligibility of a candidate shall be determined on the basis of his/her academics. NTS test (to be conducted by National Testing Service) and interview, with each stage having distinct qualification bar of 50% of total marks. Failure in any particular stage shall be considered as failure in entire process. 14. NTS test shall be conducted on 27-10-2013 (Sunday) only at Lahore. 15. Candidates......

Words: 750 - Pages: 3


...Kolkata Knight Riders Rajasthan Royals Royal Challengers Bangalore Kings XI Punjab Pune Warriors Deccan Chargers Rajasthan Royals Mumbai Indians Chennai Super Kings Deccan Chargers Pune Warriors Kolkata Knight Riders Kochi Tuskers Kerala Delhi Daredevils Royal Challengers Bangalore Mumbai Indians Kolkata Knight Riders Kings XI Punjab Kolkata Knight Riders Mumbai Indians Delhi Daredevils Deccan Chargers Rajasthan Royals Chennai Super Kings Delhi Daredevils Pune Warriors Kochi Tuskers Kerala Delhi Daredevils Rajasthan Royals Royal Challengers Bangalore Kochi Tuskers Kerala Kolkata Knight Riders Rajasthan Royals Chennai Super Kings Mumbai Indians Delhi Daredevils TEAM Kolkata Knight Riders Rajasthan Royals Royal Challengers Bangalore Mumbai Indians Kings XI Punjab Deccan Chargers Delhi Daredevils Mumbai Indians Chennai Super Kings Kochi Tuskers Kerala Royal Challengers Bangalore Kolkata Knight Riders Kochi Tuskers Kerala Royal Challengers Bangalore Kings XI Punjab Delhi Daredevils Rajasthan Royals Chennai Super Kings Deccan Chargers Rajasthan Royals Pune Warriors Kochi Tuskers Kerala Rajasthan Royals Royal Challengers Bangalore Chennai Super Kings Kings XI Punjab Mumbai Indians Kochi Tuskers Kerala Pune Warriors Royal Challengers Bangalore Chennai Super Kings Deccan Chargers Kolkata Knight Riders Mumbai Indians Pune Warriors Delhi Daredevils Kings XI Punjab Pune Warriors Deccan Chargers Kings XI Punjab Kochi Tuskers Kerala VENUE Chennai Hyderabad Kochi Delhi Navi Mumbai......

Words: 881 - Pages: 4

Punjab Culture

...THIS IS IN MY VIEWS ARE THE CHANGES THAT HAVE ACTUALLY COME IN THE PRESENT PUNJAB AND THE NEW GENERATION IS ACTUALLY LOSING OUT ON THE RICH CULTURE THAT WE POSSESS!!!!!!  PUNJAB CULTURE AND PRESENT SCENARIO CULTURE AND CHANGE The cultural change in any society is one that can’t be avoided. Time and again there has to be instances that are path breaking and lead to the situations that ultimately are the building blocks of a new norm or cultural practice. One can’t remain unperturbed with thedevelopments in the society, whether at superficial or ground level. If one remains static tothese developments, that person is bound to be left behind and labelled as a person sufferingfrom ‘generation gap’ syndrome. PUNJABI CULTURE – THE RICHEST There is nothing more appropriate than to quote first Nobel laureate of India, Rabindra NathTagore, “Similar to Germany in Europe, Tigris – Euphrates valley in Western Asia, Chinese plains in Eastern Asia, our Punjab is one of those tracts on the surface of the earth, where thestreams of history flowed with full vigour. Punjab is that beautiful piece of land on the skiesof which the first day of morn sprouted, in the forests of which sacred hymns echoed for thefirst time, on the surface of which was born the first civilized man of India and on the bosomof which the Indian culture originated.”In fact, the Indus valley civilisation is believed to be older than even the culture of Vedic period. While the Vedic Aryans were rural, the people of......

Words: 1775 - Pages: 8

Women Empowerment in Punjab, Pakistan

...University of Sargodha | Women Empowerment in Punjab, A Case Study | Supervisor: Dr. Mussarat jabeen | | Muhammad Waseem Abbas – 02 , Sumera Imam – 04 , Tufail Niazi- 28 | [Pick the date] | Department of International Relations and pol-Sciences | Table of Contents 1. Introduction 3 1.1 Understanding Power 3 1.2 Understanding Empowerment 5 1.3 Empowerment and its meanings 6 1.4 Women’s awareness about their rights 8 2-Punajb and women empowerment 9 2.1 women empowerment in Punjab Pakistan 9 2.2 Economic benefits of women empowerment 11 2.3 Punjab assembly work from 2008-13 11 2.4 women issues and provincial government 13 2.5 DIFFERENCE BETWEEN PUNJAB AND OTHER PROVINCES IN WOMEN EMPOWERMENT 14 2.6 Punjab women empowerment package 16 3-Future of women in Punjab, Suggestions and conclusion 24 3.1 Future of women empowerment in Punjab 24 3.2 suggestions for women empowerment 25 3.3 Conclusion 25 References 27 Chapter-1 1. Introduction 1.1 Understanding Power At the core of the concept of empowerment is the idea of power. The possibility of empowerment depends on two things. First, empowerment requires that power can change. If power cannot change, if it is inherent in positions or people, then empowerment is not possible, nor is empowerment conceivable in any meaningful way. In other words, if power can change, then empowerment is possible. Second, the concept of empowerment depends upon the idea...

Words: 6407 - Pages: 26


...Constables against the existing vacancies of their unit. T&T Punjab will carry out the recruitment of Constables /Driver Constables against the existing vacancies of their unit. Time & date of recruitment will be notified by the Inspector General of Police, Punjab. 2. ADVERTISEMENT OF POSTS All vacancies to be filled shall be advertised centrally by CPO in leading newspaper as per government policies. The advertisement should clearly stipulate the minimum requisite standards/qualifications prescribed for recruitment of Police Constable. It also lays down the written and viva voce tests to be taken by the candidates. 3. RECRUITMENT BOARD Inspector General of Police Punjab will constitute one or more selection / recruitment boards comprising of following officers:- i) 01 DIG Chairman ii) DPO concerned Secretary iii) 01 SP Member The same board will conduct physical/written tests and subsequent interviews. 4. QUALIFICATION a) For Constables / Lady Constables: i) Candidate applying for the post of a Constable / Lady Constable must posses SSC (Secondary School Certificate)/Matric or equivalent qualification. ii) Candidate applying for the post of a Constable/Lady Constable in Telecommunication Branch must possess F.Sc/ICS/DAE (Diploma of Associate Engineer) in Electronics/Electrical/Mechanical. iii) Candidate applying for the post of a Constable in Punjab Highway Patrol, Police must possess FA or equivalent. ......

Words: 3612 - Pages: 15

Drug Problem in Punjab

...Dishearteningly the worst affected state is Punjab which is located in the North West sharing its border with Pakistan. As a repercussion of Punjab’s proximity to the Golden Crescent and being the transmit point from where drugs enter Indian territory today is experiencing a drug epidemic. Heroin usually starts at Rs10,000 l/kg from Afghanistan which is received in Pakistan at Rs1 lakh/kg and then enters Punjab where it is priced at Rs10 lakh/kg then smuggled into cities like Mumbai and Goa where it is priced at Rs 50 lakh/kg. Once smuggled out to the West, its further sold at R5 crore/kg in the international market. Drug epidemic in Punjab: Punjab has been the food pocket of the nation possessing one of the oldest and richest cultures of the world. Enriched with sacred doctrines of the ten respected Sikh Gurus it is land of conventional practices, contemporary and pleasure people with hearty demeanor and an enigmatic essence in Culture and Festivals. Unfortunately the dark gloomy clouds of drug addiction are now hovering over this one of the wealthiest and culturally rich state degrading its economy, gripping majority of youth in its deadly trap. This region has witnessed a dramatic rise in drug addiction over the past several years, with afflicted individuals spanning socioeconomic backgrounds. The most prominent drugs proliferating in Punjab are bhuki which is similar to a type of wild grass that can be found throughout Punjab. It is possible to get a mild......

Words: 1643 - Pages: 7

Punjab Public Service Commission Past Papers

...acid thrown on face passed on-----13.12.11 10.  which country is largest producer of coffee ----------Brazil 11.  G4 countries konsi hn-----------india, brazil, germany, japan 12.  Pakistan cabinet recognize India as most favorite nation(MFN)-----11.1.12 13.  How many deserts are in Punjab-------------2 14.  Dr.Abdulsalam ko kab nobel prize mila------------1979 15.  Nobe prize kon si country daita hae -------------Sweden 16.  Neil amstrong ny kb moon pr step rkha -------------1969 17.  When Pakistan joined UNO-----30sep1947 18.  When IMF was established----1945 19.  Who was the first captain of Pakistan Cricket team?----------Hafeez Kardar 20.  Savak agency ks mulk ki hae ..--Iran 21.  old athme kis country ka hae------Japan 22.  punjab act kb khatam howa tha .... 23.  fasal kharif ki insepection kb start karna chahey---March 24.  fasal rabi ki insepction kb start karni chahey ----October 25.  kns country ne valentine day offical baned kia tha----Uzbekistan 26.  dengue virus kis wajah se hota hae-------female mosquito 27.  last week of spetember kis k ly manaya jata he------valentine week 28.  ager comissioner na ho to kon order pass kar sakta hae... 29- Which section of Punjab land revenue act 1967 deals with boundries and boundry marks--- 117-124 30- Which section of PLR act 1967 deals with record will be computerized---------41(1) 31- Which section of PLR act 1967 deals with RO to summon person to give evidence------22 32. How many awards 2012 to......

Words: 11979 - Pages: 48

Non-Governmental Organization Benefiting Women and Children: Umeed Foundation in Punjab, India

...Non-Governmental Organization Benefiting Women and Children: Umeed Foundation in Punjab, India Non-Governmental Organizations or NGO’s are organizations that are neither a part of a government nor conventional for-profit businesses. Usually set up by ordinary citizens, NGOs may be funded by governments, foundations or businesses or run by volunteers (Wikipedia). In this paper I will discuss the Umeed Foundation, based in Punjab, India and focused on rural development of the Punjab region through economic empowerment and healthcare programs benefiting many women and children of the area. I will cover the core values of this foundation, the programs the foundation creates and supports as well as the impact to the community and my commentary of the resources they provide. The Umeed Foundation was created by Chairman Arvind Khanna in 1997 as a way to work with the impoverished region of Sangrur in the Punjab region of India which was a locally marginalized area that had been wrecked by years of terrorism, fighting in the region and lack of development by state resources. Local residents were unable to earn a fair wage and were thereby unable to support themselves and help develop future generations and that system was creating a long term poverty cycle for the area that was unlikely to be broken. Khanna believed in working to empower the local inhabitants through a small loan program and skill development training as well as by setting up a more reliable healthcare......

Words: 1546 - Pages: 7

Branch List Axis Bank

...Maharashtra 1148 2010 Malkapur Upper & lower ground floor, Shop no.5,6, Lawani Complex, Buldhana Road,Near Bus stand, Malkapur,Dist. Buldhana, Maharashtra, Pin 443101 Malkapur Buldhana Maharashtra 1149 573 Mira Road Rassaz Shopping Mall & Multiplexnear Evershine Nagar, Mira Raod (East)Dist. Thane, Maharashtra, Pin 401107 Mira-Bhayander Thane Maharashtra 1150 575 Bhayander Father Joseph English High School, Ground Floor, Navghar Road, Bhayander (E)Dist. Thane, Pin 401 107, Maharashtra Mira-Bhayander Thane Maharashtra Sl. No. Sol Id Branch Name Branch Address City District State / UT 1151 1842 Shanti Park, Mira Road Ground floor, Poonam Residency, Near Punjab National Bank, Shanti Park, Miraroad (East), Dist. Thane, Maharashtra, Pin 401107 Mira-Bhayander Thane Maharashtra 1152 769 Miraj Miraj, Maharashtra,Ground Floor, Rupa Apartments,3884, Malekar Wada, Near Laxmi Market,Miraj, Dist/ Sangli 416410, Maharashtra Jeevan Prakash Building, Ground Floor, Sir P M Road, Fort, Mumbai 400001 Miraj Sangli Maharashtra 1153 004 Fort Mumbai Mumbai Maharashtra 1154 018 Boriwali (West) Borivali (West): Nand Nandan Bhavan, ,Sodawalla Lane,Borivali (W), Mumbai Mumbai 400 092 Mumbai Maharashtra 1155 020 Andheri (West) Royal Accord IV, Main Road, Lokhandwala Complex, Andheri (W), Mumbai - 400......

Words: 54922 - Pages: 220

Sub Culture of Punjab

...TERM PAPER SUB CULTURE OF THE PUNJAB NAME: UMAIR CHEEMA COURSE: SS0127 - Sociology SUBMITTED TO: ASIF H. QURESHI DATE: 4/18/15 SERIAL NO: 17 ROLL NO: L13-4154 NARROWED TOPIC: “Festivals, tombs ceremonies, local customs” TABLE OF CONTENTS I. Executive Summary II. Introduction III. Objectives IV. Scientific Investigation I. Literature Review II. Hypothesis III. Methodology IV. Collecting the Data V. Analyzing Data: VI. Conclusion: VII. Recommendations V. REFERENCES Executive summary: The society of Pakistan has many different cultures. The east of country is mainly Punjabi, the south is mainly Sindhi in the east are the tribal cultures. In many areas the tribes and cultures are mixed, most Pakistanis are Punjabi and most of the nation are Sunni Muslim. Culture comprises of the virtues and codes that retain in any particular nation, which becomes the traditional value of that nation. May be it is a food or a dress code, Pakistani culture is of its supreme quality. Punjab is the heart of cultural values. Many traditions are the part of Pakistani culture, for instance, the annual ceremonies on the tombs, the spring festival which is celebrated on a wide scale when all the cities are decorated with flowers, kite flying is another charm of these spring festivals,  Wagah border ceremony that happens at the International border gate before 5PM each day, the Festival of Lamps, Mela Chiraghan, is also give...

Words: 2452 - Pages: 10