Service Request

In: Business and Management

Submitted By shiva9963
Words 6142
Pages 25
assignment refers to Service Request SR-kf-013, Develop Requirements for Kudler Fine Foods Frequent Shopper Program. Similar to the individual assignment, please ignore the “Expected Results/Impact when completed” section of the service request and focus your answer on addressing the items listed below. A link to the Virtual Organizations can be found on the course Materials page.

The Learning Team will prepare a 12-16 page paper for the complete project which will be turned in on Week 5; assume that the paper is to be delivered to an executive management committee. You will complete a draft section each week and you will receive feedback that you can incorporate into the final paper. Weekly draft papers will not be graded.

• Review the Service Request SR-kf-013 for Kudler Fine Foods. • Draft the first 3-4 page section of the paper to include the following: ▪ Statement of Scope and Goals: Specify what functions will be included in the project. Identify the goals for the new system (accomplishments you want to meet and not solutions). ▪ Supporting Measures for Success: Specify tangible measures for determining the relative degree of success of the completed project. The measures must correlate with the goals specified in the first section of this deliverable and they are related to the success of the IT solution. ▪ Summary of Project Feasibility: Include specific operational, technical and economic feasibility analysis. Operational and technical issues should specify how each issue will be addressed. The economic analysis must include quantified specific benefit and cost areas (assume you have evaluated specific areas and provide your recommendation based on the results of the evaluation). ▪ Determination of Requirements: Identify the specific analysis methods which will be used to determine user needs. Copy/Paste…...

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