Settlement of International Commercial Disputes

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Dispute Settlement

The Course on Dispute Settlement in International Trade, Investment and Intellectual Property consists of forty modules. This module has been prepared by Mr. O. Cachard at the request of the United Nations Conference on Trade and Development (UNCTAD). The views and opinions expressed in this module are those of the author and not necessarily those of the United Nations, WTO, WIPO, ICSID, UNCITRAL or the Advisory Centre on WTO Law. The designations employed and the presentation of the material do not imply an expression of any opinion whatsoever on the part of the United Nations concerning the legal status of any country, territory, city or areas or of its authorities, or concerning the delimitation of its frontiers or boundaries. In quotations from the official documents and the jurisprudence of international organizations and tribunals countries are designated as reported. The United Nations holds copyright to this document. The course is also available in electronic format on the UNCTAD website ( Copies may be downloaded free of charge on the understanding that they will be used for teaching or study and not for a commercial purpose. Appropriate acknowledgement of the source is requested.


Copyright © United Nations, 2003 All rights reserved

5.9 Electronic Arbitration


Note What you will learn 1. Dispute Resolution Methods in Electronic Commerce 1.1 Introduction 1.2 Advantages of Online Dispute Resolution 1.2.1 Cost-effectiveness 1.2.2 Effectiveness of Solutions, Recommended or Imposed 1.3 Assessing Methods of Online Dispute Resolution 1.3.1 Determining Factors 1.3.2 Consequences of a Decision 1.4 Conclusion…….. 1.5 Case Study 2. Formation of the Electronic Arbitration Agreement 2.1…...

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