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Skills in Business

In: Business and Management

Submitted By fatii
Words 579
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They will need to work part of team and work with fellow colleagues to achieve the objectives of the business. They should have a positive image as well as professional when working in a team or working as a team.
They should be able to persuade and negotiate with people when selling. As well as this they should have great customer service skills when serving/talking to customers.
When working for a business, they will need to be confident as they will be talking to fellow staff and customers. If they are working for customer service then they will be dealing with some complaints, so they need to know how to deal with issues that may occur when they are working, they will need to have the confidence.
Co-operation and patient- they will need to co-operate when working and also be patient while trying to deal with customers.
They need to be able to manage time effective, and making sure that he/she is arriving to work on time.
Good communication skills- In order to achieve from the work they are doing, they will need to have good communication skills both written and verbal. They need to be focused on their work; they need to have good listening skills.
Persuasion and negotiation- they will need to be able to persuade and negotiate. When selling products they will need to be able to persuade customers to buy the product so they can make sales, as well as this they should also be able to have the skill of negotiating, when selling, some customers will argue about the price of the product so the customer assistant will need to be able to negotiate making sure they don’t lose an opportunity of a sale and making profit.
They need to be able to manage time effectively and making sure they are punctual and making sure they are getting to work on time, if they don’t they putting their job on the line, and employers do look at the punctuality of a person. If they…...

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