Someone

In: Computers and Technology

Submitted By testtest5301
Words 280
Pages 2
Bandon Group Inc. Integrated Case Study

Overview

Bandon Group, Inc. is currently attempting to discover how Information Technology can better support the overall missions, goals and objectives of the organization. Data is not currently integrated across the various divisions, which causes a duplication of effort, sub optimized effort and additional expense to the organization (Sumner, 2005).

Bandon Group, Inc. has a relatively small lnformation Technology department. With the range of various technical solutions that have been implemented across the divisions it has become very difficult to provide data migrations, network support, technical support and training (Sumner, 2005).

Management has also determined that technical solutions need to be implemented in order to stay competitive. Several of their competitors have implemented ERP with integrated CRM solutions. Additionally their competitors have begun to implement eBusiness solutions which allow for web based supply ordering, service call entry and meter click reporting (Sumner, 2005).

The current technological environment of Bandon Group, Inc. is severely fragmented, which makes it virtually impossible to migrate towards an eBusiness solution (Sumner, 2005).

ERP and CRM Feasibility

An ERP system facilitates database control in a company, which allows the data transfer process to be uniform and united through out the various divisions and departments ("Knowing about ERP," ).

The foremost advantage of an ERP system is bringing down the costs and saving the valuable time which would have otherwise been wasted in procedural maneuvers and unwanted delays.

ERP is a merger of three important components; business management practices, information technology and specific business objectives. An ERP solution will provide Bandon Group, Inc.…...

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