Wac Report on New Year's Eve Crisis

In: Business and Management

Submitted By jkhunt7
Words 1211
Pages 5
Mike Valenti, the owner of Michael’s Homestyle Pasta, just acquired the Southern Pasta Company from Friedrich Walz on 10th December for $3 million. The reason why Mike bought Southern pasta Company in the first place was because almost half of revenues was chain accounted form 200 restaurants.

On the Monday morning of New Year’s Eve Mike receives a call from Ted Brewer, VP (Administration and Operations) stating that Fred Jones, Southern quality assurance manager wants to talk to him. “The seafood-stuffed pasta shells that Southern had just shipped to its biggest customer were tainted with salmonella” Fred said.

Mike was horrified as it was the New Year’s Eve, biggest night in the year for restaurants. The two challenges against him was that either, “This major regulatory incident could permanently shut him down” or “ He can wave good-bye to 50% of the revenue stream that he just bought 3 weeks ago”.

Thereafter, Mike sets up a conference call with his management team which includes Dan, Ted & Mark. They were discussing that what would be their defense against such a tragic incident. The pressure from FDA, customers, media etc would be too worst to handle.

After discussion, there were two options. One option would be to trust the chain’s cooking standards. Another option would be to contact the chain and have them notify all restaurants, to make sure that the cooking temperature was high enough.

By now, it was late afternoon and Mike had to figure out what to do as the restaurants would soon be starting to serve their patrons, happily celebrating New Year’s Eve.

1

Issues and Challenges On hearing that the delivery of salmonella contaminated pasta to a important client of Southern Pasta Company (SPC) which was recently bought by Michael’s Homestyle Pasta (MHP) just three weeks ago, Mike has to come up with an action plan as he can’t…...

Similar Documents

Consideration of New Procedures Report

...9, 2012 Consideration of New Procedures Report American Linux Service Alfred J Haines C.E.O. Table of Contents Executive Summary 3 Introduction 4 Problem Statement 4 Method used 4 Gmail 4 Google Calendar 4 Google Docs/Drive 4 Google Groups 4 Conclusion 4 Recommendation 4 Resources: 5 To: Bangor Area High School Slater Band Boosters 2012-2013 Board members President Laraine Brands; Vice-President Linda Ruggiero; Secretary Wendy Watkins and Treasurer Cynthia Christman * Executive Summary Google Services has developed four keys ways to organize data and communications and the use of these tools can improve how fund-raising committees function. The use of Google Services will improve our communications between members while reducing the work-load on our Secretary. The most time consuming aspect of organizing volunteers for our Band Boosters has been communications. With the varied methods that are available a Secretary could spend the whole of her day just making calls and leaving voice-mails. This has been simplified by Google Services with their free Email, Calendar, Docs/Drive and Google Groups. Though the use of these free services our communications channels can be professionally managed in a fraction of the time that we currently spend. The use of Google Calendar with email reminders can avoid these problems. Documents such as reports and proposals can be composed directly on Google Docs. Documents and reports can be archived and......

Words: 1217 - Pages: 5

Consideration of New Procedures Report

...Band Boosters Sept. 9, 2012 Consideration of New Procedures Report Alfred J Haines Consultant Table of Contents Executive Summary 3 Introduction 4 Problem Statement 4 Method used 4 Gmail 4 Google Calendar 4 Google Docs/Drive 4 Google Groups 4 Conclusion 4 Recommendation 4 Resources: 5 To: Bangor Area High School Slater Band Boosters 2012-2013 Board members President Laraine ; Vice-President Linda ; Secretary Wendy and Treasurer Cynthia Executive Summary Google Services has developed four keys ways to organize data and communications and the use of these tools can improve how fund-raising committees function. The use of Google Services will improve our communications between members while reducing the work-load on our Secretary. The most time consuming aspect of organizing volunteers for our Band Boosters has been communications. With the varied methods that are available a Secretary could spend the whole of her day just making calls and leaving voice-mails. This has been simplified by Google Services with their free Email, Calendar, Docs/Drive and Google Groups. Though the use of these free services our communications channels can be professionally managed in a fraction of the time that we currently spend. The use of Google Calendar with email reminders can avoid these problems. Documents such as reports and proposals can be composed directly on Google Docs. Documents and reports can be archived and remain available......

Words: 1204 - Pages: 5

New Year's Day - Essay

...New Year's Day When reading "New Year's Day", I think most people can relate to the main character in the story. When something is going good in your life, it can seem to be too good, in this case however, I think Clare is making a big deal out of many small things. Clare thinks that her boyfriends previous girlfriend, called Amy, is making her feel crazy, an example could be in Alan's apartment, when Clare apparently forgot to shut off the oven: "This is so spooky. I swear I turned the oven off last night." And she therefore stated, that Amy has been inside the house, without them knowing it. Alan call her paranoid, because she continues to find reasons and posibilities, how Amy got into the house, example "Amy could have got in … She could have turned the oven on. I expect she still has a key." Again Alan must demystify the things that Clare torment herself with. The relation between Clare and Alan is split up, Alan is truly in love with Clare, but Clare is perhaps afraid of finding a man, because she never had a standing relationship. We see where this is mentioned in this quote "Clare had had lovers but never lived with a man before." That’s why she in the end decides to go away from Alan, who stands powerless back watching his love going away without a word. But the whole problematic starts, when Clare feels that people are strange at the new year's party with Alan's friends. The day after, Clare only focuses on the strange things that happens, and forgot to look at......

Words: 702 - Pages: 3

Peru: Are We Entering in a New Crisis?

...  Peru: are we entering in a new crisis? by Marco Morante Monday September 23rd, 2013 Last month newspapers’ headlines were talking about a statement made by Ollanta Humala to the media: “The crisis has arrived, but we have a solid economy”; indeed there is a global crisis going on and indeed the Peruvian economy growth’s expectation is not the very same as in just a few months ago; but, is Peru about to enter in another crisis as the ones suffered in past years? Disregarding the several replies, opinions and views of the message that our president really intended to give, let us remember Peru’s past crisis and understand the economic frame in which these crisis developed. A little bit of Peruvian’s Recent Crisis History1 In the early 80’s, during Fernando Belaúnde’s government, “El Niño” phenomenon affected severely the northern coast of Peru, impacting mainly in the agricultural sector (consumption), the public and private investment suffered an important contraction, also the external demand was affected due to the crisis generated by the adjustments of the debt in México (having a deep effect in all economies in Latin America). In year 1983, the metal prices fall meant for Peru difficulties for the payment of the external debt and a high increase in inflation, reaching a concerning 163% inflation for the last year of the “Sol” (1985). Also, in this year the economy suffered a contraction in the GdP growth: a decrease of 9.3%, the largest one until that......

Words: 2920 - Pages: 12

New Year Eve

...Case Analysis: THE NEW YEAR’S EVE CRISIS . 1. About how to tell the restaurant not to serve the food or to change the cooking standard at the late hour . B . Its an issue because of they have to take in to consideration the effect of what their decision will bring to the new company because they don’t want to loose there customers. C. This issue concerns some areas on ethical concepts because ...Mike was thinking about the larger number not just himself(utilitarianism), also the consumer safety is important ,fairness and dignity is important. 2. The first facts of the case is that the seafood stuffed pasta shells has been shipped to the biggest customer and they were tainted with salmonella. Another fact is that it’s a new year eve which is one of the biggest night in the year for restaurants. It was also obvious that the cultures of the two companies are different and the Management styles 3. This case shows that industry /professional code of ethics and also the law is important because there is a requirements for their products on how to be cooked and they maybe sanction by the FDA if anything goes wrong. 5. Presently according to the case the Mike and the managements staff has been harmed because of what he has invested and the major reason why he acquired the company at first . 6. Yes because it is important that you take your customer first and satisfy them with quality products and information. Mike’s moral stakes should......

Words: 776 - Pages: 4

News Report

...1.0 REPORT 1 NEWS REPORT Published: Wednesday January 27, 2010 MYT 9:21:00 AM Ozone hole healing could cause climate warming WASHINGTON: Scientists at the University of Leeds found that although the hole in the ozone layer is steadily closing, the repair could actually increase warming in the southern hemisphere, reported Xinhua news agency. The findings which appeared in Wednesday’s US journal Geophysical Research Letters, added that the discovery of a previously undiscovered feedback shows that the Antarctic ozone hold has helped to shield this region from carbon-induced warming over the past two decades. The Antarctic ozone hole was once regarded as one of the biggest environmental threats. Citing Professor Ken Carslaw of the University of Leeds who co-authored the research, Xinhua reported that high-speed winds in the area beneath the hole have led to the formation of brighter summertime clouds, which reflect more of the sun’s powerful rays. “These clouds have acted like a mirror to the sun’s rays, reflecting the sun’s heat away from the surface to the extent that warming from rising carbon emissions has effectively been cancelled out in this region during the summertime,” said Carslaw. He added that: “If, as seems likely, these winds die down, rising CO2 (carbon dioxide) emissions could then cause the warming of the southern hemisphere to accelerate, which would have an impact on future climate predictions.” The Leeds team made their prediction using a......

Words: 448 - Pages: 2

News Report

...Introduction to Written Communication News Report E3 Introduces the Next-Gen Console Vishal .R. Shivam 3-27-2015 Entertainment News Report E3 Introduces the Next-Gen Console 27th, March 2015 This month at Sony’s PlayStation Meeting 2015 in New York, the company announced their latest gaming console, the PlayStation 4. Although the hardware has undergone no aesthetic changes, several new features were demoed for the audience. Further details about the system are being kept under wraps for now. However, information on the new motion detecting software was introduced at The Electronic Entertainment Expo, also known as E3. To announce the new system, lead architect and long-time game developer Mark Cerny took the stage. After reviewing the success of the PlayStation 4 1.0, Cerny announced the much awaited PlayStation 4 2.0. While Cerny gave a few technical details regarding the hardware specifications of the device, the focus was clearly on virtual gaming ability. The first title that was demoed, called The G, was created by Cerny himself. Cerny designed the game to be a familiar, easily accessible family game that anyone can pick up and play. This game is a workout game where the player’s body is scanned via PS move, then the players follow the characters “instructor” of the game. For people who care for health, this game was introduced. Also if the player does it wrong they lose points they could compete online for exercises like pushups, pull-ups...

Words: 508 - Pages: 3

New Zealand Report

...Running Head: NEW ZEALAND ECONOMIC ANALYSIS REPORT New Zealand Economic Analysis Report Heather McKellips Grand Canyon University ECN 600 November 26, 2010 Abstract New Zealand is a small group of islands that is located to the southeast of Australia. It has a total land area of about 103,733 square miles, making it about the same size as the state of Colorado, USA. Although it has a small size, New Zealand is a thriving country. Their main exports include wool, forestry products, meat, dairy, fruit and nuts and fish. They have a thriving tourism business with more than 1.5 million visitors in 1999. Despite its small size and having to compete with more productive and more powerful nations, where does New Zealand’s economic being lie? This report will detail the economic stability of this country. Resting just southeast of Australia, New Zealand has some major competition with the production and exportation of their goods. They are also very reliant on foreign imports. Because of the major country of Australia just to their north, they also lose many members of their population to immigration. But on a whole, how does their economy hold up in comparison to the rest of the world? New Zealand is a power parity and has a gross domestic product (GDP) of $63.8 billion. The Organization for Economic Co-Operation and Development (OECD) has shown a steady increase in the GDP of New Zealand since 2004. However they still fall below the OECD average. (New......

Words: 1269 - Pages: 6

Wac Report on Crm

...web campaign is much lower compared to other media sources like TV, Newspaper, etc. Customer expectations from a company are growing day by day. They want to do business with organizations that facilitates new channel of communication for collaborating and sharing information with each other without much involvement of the company. Even if a company doesn’t provide any such platform customers reach out to independent communities to stay connected with each other. A company, knowing about such requirement, can provide increased support by developing a platform where people can discuss and share views with each other in real time. This will help companies to stay connected with their customers, thereby increasing customer retention. For e.g.: Dell provides an online forum for its users to interact with each other, find solutions to their problems, take advice and learn from the experts. A customer-centric company can come up with targeted products and services using the web 2.0 technologies. For e.g. a company can make use of the customer data on social networking site like Facebook to understand more about their needs and come up with products/services targeted at them. It gives an opportunity for a company to improve their product portfolio and receive feedback on the new products and services launched. This kind of active participation strengthens the customer loyalty. Even though Web 2.0 has received huge success in the cyberspace it acceptance in the business world has......

Words: 1347 - Pages: 6

News Report on Missile Crisis

...humans in the northern hemisphere to perish, as found out by Kennedy's predecessor, Dwight Eisenhower. Kennedy made a decision, with the help of Excomm (Executive Committee of the National Security Council) about what should happen and they decided on a blockade to prevent the missiles getting into the missile base, this seemed like a good idea because it wouldn't be seen as an act of war but it would stop the missiles. John Kennedy told the USSR that the USA would sink any missiles that attempted to go through the blockade The USSR know that if they did so it would cause a war, yet they didn't back down at first. Khrushchev sent twenty soviet ships to the blockade however when they got there they turned around and went back home. Was the crisis over? It seemed like it. Kennedy was feeling positive because Khrushchev sent him a letter saying that he would remove these missiles if Kennedy stopped the blockade. However his positive mood was brought down when he was then sent another letter saying that he also had to remove his missiles in Turkey for this to happen. In addition to this, a US spy plane was shot down over Cuba. What will happen next? Here at The Time we think that the USA has won because they got exactly what they wanted (the removal of the missiles). Additionally, Khrushchev backed down....

Words: 367 - Pages: 2

Report of Greece Crisis

...www.capitalvia.com Global Research Limited IMPACT of GREECE White Paper - Impact of Greece Crisis Global Research Limited Introduction Historically, financial crisis tend to lead to sharp economic downturns, low government revenues, widening government deficits, high levels of debt, pushing many governments into defaults. This is called SOVEREGIN DEBT CRISIS. GREECE is currently facing this, it accumulated high levels of debt during the decade before the crisis, when capital markets were highly liquid. As the crisis has unfolded and there was liquidity crunch in world economy, Greece may no longer be able to rol over its maturing debt obligations. Build – Up To The Current Crisis Between 2001-2008, Greece reported budget deficits averaged 5% per year, compared to Eurozone average of 2%. Also, its current account deficits averaged to 9% per year compared to Eurozone average of 1% Greece funded these twin deficits by borrowing in international capital markets, leaving it with chronically high external debt (115% of GDP in 2009) Some of the facts which can be depicted from following charts : www.capitalvia.com 2 White Paper - Impact of Greece Crisis Global Research Limited How Country Debts And Budget Deficits Compare? Projected budget deficit for 2009 Budget deficit figs as % of GDP Debt as % of GDP UK 13% Greece 12.5% Spain 11.25% Ireland 54.3% 68.6% 112.6% 65.8% 10.75% 114.6% 5.3% Italy Germany......

Words: 2290 - Pages: 10

Report - Greek Sovereign Debt Crisis

... Greek Sovereign Debt Crisis CONTENTS 1. INTRODUCTION................................................................................................................... 2 2. THE CRISIS ........................................................................................................................... 2 3. THE WAY TO THE CRISIS...................................................................................................... 3 4. HOW DOES THE CRISIS AFFECT THE GLOBAL FINANCIAL SYSTEM? .................................... 4 5. WHAT IF GREECE LEFT THE EURO ZONE? ........................................................................... 5 6. IF GREECE HAS RECEIVED BILLIONS IN BAILOUTS, WHY IS THERE STILL A CRISIS? ............. 6 7. CONCLUSION....................................................................................................................... 7 8. BIBLIOGRAPHY .................................................................................................................... 8 1|Page Greek Sovereign Debt Crisis 1. Introduction The economy of Greece is the 45th largest in the world with a nominal gross domestic product (GDP) of $238 billion per annum. It is also the 51st largest in the world by purchasing power parity at $286 billion per annum. As of 2013, Greece is the thirteenth-largest economy in the 28-member European Union. Greece is classified as an advanced, high-income economy,......

Words: 2375 - Pages: 10

The New Year’s Eve Crisis

...a costly option, but it ensures public safety and garners customer and employee goodwill, which will be beneficial in the long-term. * Number of words: 108 Table of Contents Situational Analysis 1 Problem 2 Options 2 Criteria for Evaluation 2 Evaluation of Options 2 Recommendation 5 Action Plan 5 List of References 6 Exhibits 7   Situational Analysis Michael’s Homestyle Pasta, a leading supplier of gourmet stuffed pasta shells, has recently acquired its arch-competitor, Southern Pasta Company. Mike’s faces a corporate nightmare as the recent lot of seafood stuffed pasta shells shipped out by Southern to a restaurant chain is tainted with Salmonella. The prior knowledge of the poisoning and the demand spike due to New Year festivities further aggravates the problem from an ethical and operational standpoint. The recall costs can be to the tune of $ 0.5 million, which represents almost 2% of the revenues. There is also an impending risk of losing the restaurant chain, which is the largest customer for Southern Pasta, as this is not the first occurrence of Salmonella poisoning in Southern’s products. The restaurant chain is valuable to Mike’s as it accounts for $ 3.5 million of the $ 8 million revenues of Southern and is one of the primary reasons for the acquisition. Losing this key client could trigger a domino effect leading to other restaurant chains terminating business relationships with Mike’s. Since nearly half of Mike’s sales were to......

Words: 1464 - Pages: 6

Report of the Financial Crisis

... Financial Crisis Advisory Group July 28, 2009 To the Members of the International Accounting Standards Board and the US Financial Accounting Standards Board: On behalf of the members of the Financial Crisis Advisory Group (FCAG), we are pleased to present our report to the Boards about the standard-setting implications of the global financial crisis. We believe that confidence in the transparency and integrity of financial reporting is critically important to global financial stability and sound economic growth. We hope that our conclusions and recommendations will be helpful to the Boards as they work together to simplify and improve accounting standards on financial instruments and other key areas highlighted by the crisis. The FCAG will be meeting in December to review the progress that has been made. In the meantime, we are available to assist the Boards in their efforts. Sincerely, Harvey J. Goldschmid Co-chair Hans Hoogervorst Co-chair cc: Gerrit Zalm, Chairman of the Board of Trustees, International Accounting Standards Committee Foundation John J. Brennan, Chairman of the Board of Trustees, Financial Accounting Foundation Report of the Financial Crisis Advisory Group – July 28, 2009 Table of Contents Page I. INTRODUCTION _________________________________________________________________________ 1 II. PRINCIPLE 1: Effective Financial Reporting____________________________________________________ 3 Intersection of Prudential......

Words: 13545 - Pages: 55

Larson in Nigeria Wac Report

...Larson In Nigeria | WAC Report | | | | | 9/6/2012 | | Table of Contents Letter of Transmittal 3 Executive Summary................................................................................................................................4 Situation Analysis...................................................................................................................................4 Problem Statement 6 Statement of options 6 Criteria of Evaluation 7 Evaluation of Options 7 Recommendation 8 Action Plan 8 References 8 To, Mr. David Larson September 6th, 2012. Subject: Regarding report on the Larson Inc subsidiary in Nigeria. Dear Mr. David, I have herewith attached the report pertaining to the Larson Inc subsidiary in Nigeria. This report analyzes the situation pertaining at Nigeria and factors contributing to the problems experienced by Larson’s joint venture in Nigeria. This report will help you make a rational, logical and informed decision regarding your endeavours. Regards, xyz Executive Assistant, Larsen Inc. Executive Summary Pessimistic report of George Ridley, CEO of the Nigerian affiliate has lead Mr. David Larson, The vice-president of international operations, to prepare a plan to continue to operate the company's Nigerian joint venture. Maintaining the operation was complicated by problems in staffing, complying with a promise to increase the share of local ownership, a joint venture......

Words: 1271 - Pages: 6