Zoho

In: Business and Management

Submitted By Elgindi
Words 29852
Pages 120
U S E R M A N UA L

JA N UA RY 2 0 1 0

USER MANUAL

JANUARY 2011

© 2011 ZOHO Corp.
All rights reserved
No part of the contents of this book may be reproduced or transmitted in any form or by any means without the written permission of the publisher.

TABLE OF CONTENTS
PART I .................................................................................................................................................................... 7
SALES FORCE AUTOMATION .................................................................................................................................. 7
CHAPTER 1 ............................................................................................................................................................ 2
INTRODUCTION ..................................................................................................................................................... 2
SALES FORCE AUTOMATION .............................................................................................................................................2
SALESFORCE AUTOMATION IN ZOHO CRM..........................................................................................................................3
Lead Management ................................................................................................................................................4
Account Management ..........................................................................................................................................4
Contact Management ...........................................................................................................................................5
Opportunity Management…...

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